Spearheaded the development and execution of comprehensive information security and IT operations strategies aligned with business objectives. Led a team of dedicated professionals, providing clear direction, mentorship, and fostering a culture of innovation and excellence. Collaborated closely with executive leadership, IT teams, compliance, and other stakeholders to align security and technology initiatives with business goals.Key Accomplishments:• Risk Management & Compliance: Established robust risk management frameworks, ensuring the identification, assessment, and mitigation of cybersecurity risks. Led compliance efforts with industry standards such as NIST CSF, Center for Internet Security (CIS), and HIPAA, resulting in successful audits and regulatory compliance.• Incident Response & Disaster Recovery: Developed and tested incident response and disaster recovery plans, ensuring the organization's ability to rapidly recover from cybersecurity incidents and business disruptions.• Vendor Management & Budget Oversight: Managed vendor relationships, negotiating contracts and service level agreements to ensure cost-effective delivery of security services and solutions. Oversaw a departmental budget, optimizing spending to maximize ROI and align with strategic priorities.• Continuous Improvement & Training: Instituted continuous improvement processes, conducting regular security assessments and audits to identify areas for enhancement. Implemented a comprehensive security awareness training program, increasing employee awareness and reducing security incidents caused by human error by 90%.

Responsible for managing the day-to-day activities of the Jonas Fitness DevOps, Internal IT, Data Center Operations, and Database Administration teams. Partner with the R&D teams to improve our customer’s overall experience by improving product performance through improved infrastructure. Increase productivity throughout the organization by driving innovation, collaboration, and culture.Key Accomplishments:• Lead Jonas Fitness efforts to migrate away from a legacy on-premises hosted data-center solution to an AWS cloud-based solution, driving annual cost savings of over $500,000. • Drove the creation and implementation of the Jonas Fitness DevOps team, specializing in transforming the legacy IT / Data Center Operations teams into cutting edge Agile Scrum Teams, focusing on writing Infrastructure as Code / Infrastructure as a Service (IaaS), CI/CD Pipeline implementation, automation and containerization of existing products, and pivoting the company into a “cloud first” approach for new development. • Successfully transitioned the entire company to Remote Work / Work from Home (WFH) in March of 2020, allowing for the shutdown of offices and supporting remote employees who had never worked remotely before, with zero impact on company productivity or collaboration. This lead to an annual savings to the company of over $450,000. • Saved the company over $2,000,000 by successfully renegotiating our annual data center infrastructure contract. Received the coveted "Jonas President's Club - MVP" award for this.• Managed an office renovation project that reduced our annual rent by close to $250,000.• Successfully managed an $800,000 project to refresh all of the equipment in our data center infrastructure environment, which provided 100% uptime for all of our customers in 2019 and 2020.

Responsible for managing the day-to-day activities of the Internal IT department and the Data Center Operations teams within Jonas Fitness. These teams are made up of Desktop Support, 2nd-Level Support, Systems Administrators and Database Administrators. Work closely with multiple strategic vendors to identify creative solutions to solve dynamic issues.Key Accomplishments:• Partner with Compliance and Risk teams to complete annual PCI assessments / audits on time and on budget, maintaining one of the company's key competitive advantages in our marketplace.• Reduce Microsoft Licensing costs by $800,000 by fully understanding the way we utilize MS products within our environments and restructuring our licensing agreements to match.• Oversaw a project to change the management model of our data center infrastructure from "vendor-managed" to "in-house managed", saving the company approximately $600,000 annually.• Appointed as the North-American (U.S.) representative to the Jonas Software Global IT Steering Committee to help craft the IT policies for all of the Jonas Software companies (more than 50 companies and 1600 employees world-wide).• Saved approximately $125,000 on a new EMC SAN by successfully negotiating with our vendors to receive the best possible pricing.• Oversaw a project to migrate our primary legacy application to an entirely new infrastructure built on Windows 2012, VMWare 5.5, MS SQL 2012 and Citrix XenApp 7.6.• Saved approximately $50,000 on a NetApp SAN expansion by successfully negotiating with our vendor.• Reduced our Citrix XenApp costs by approximately $30,000 through successful vendor negotiation.

SelbyTech, LLC allows our customers to focus on their business without any distractions from their IT infrastructure. We work hard to make sure our client's are happy and saving money.Specializing in open source solutions, we provide support for Asterisk based Voice over IP (VoIP) Open Source telephony solutions, Linux- and Windows-based Servers and Workstations, and Cisco-based Firewall and VPN solutions.Key Accomplishments:• Successfully integrate Cisco Unified Communications Manager 7.0 with Open Source based Asterisk IP PBX system acting as a voicemail server - saving the client more than $25,000.• Upgrade outdated and unmaintained Asterisk system to latest stable release and train client employees on how to use the system as an alternative to client purchasing Avaya telephone system - saving the client approximately $130,000.• Setup and maintain Tandberg based digital television network for local television station, allowing them to resell up to five digital sub-channels to clients from across the country that wanted to enter the Houston broadcast market - generating approximately $100,000 per month in additional revenue for the client.• Help client with multiple office locations consolidate into single new office location, moving servers, workstations, and all network equipment to new site, while maintaining minimal downtime.• Install and deploy TACACS+ user control system for cisco-based client network to provide central user management for network equipment that was being deployed around the world.

Maintain the network, server and database infrastructures of multiple clients. Client environments include servers running FreeBSD, Linux, and Windows, databases running MySQL and MS SQL, network equipment including Cisco managed switches, routers, and firewalls (Pix and ASA), and server hardware from Dell, HP and SuperMicro.Key Accomplishments:• Responsible for maintaining MySQL 5.1 database servers that conducted 50,000+ web-based transactions per day for a client in Kansas City.• Relocate and re-setup network infrastructure for a client as part of disaster recovery plan after Hurricane Ike.• Deployed Cisco multicast-based fiber network for local television station that transmitted their video signal to multiple cable provider uplink facilities around Houston over the fiber.• Setup, configured and maintained Zenoss Core network monitoring solution for multiple clients, including development of custom ZenPacks for non-standard customer equipment.• Deployed and maintained Asterisk-based Voice over IP (VoIP) telephone system for multiple clients.

Responsible for the support, service and maintenance of the WhiteboardLabs technology infrastructure, including 30 servers in two data centers located in Houston, TX, with servers running OpenSuSE 10.2 Linux and Windows 2003 Server and network equipment including Cisco ASA firewalls, Cisco CSS switches, and Dell managed and unmanaged network switches.Key Accomplishments:• Upgraded the firewalls at both datacenters to Cisco ASA 5510 firewalls, and implemented IPSec VPN connections to each.• Worked with email vendors to ensure successful email delivery of proprietary MotionNotes product emails directly to the end-user’s inbox and stay out of the spam filters.• Evaluated several datacenters in Houston to determine a new location for infrastructure consolidation, taking into consideration services offered, support, and price as determining factors.

Responsible for all aspects of IT for an oil and gas based consulting firm, including network and server design / maintenance, disaster recovery, end-user training, vendor management, and network documentation. Key Accomplishments:• Automated the company’s process to send out a 5200-receipient e-newsletter, saving 16 hours per newsletter cycle.• Updated and in some cases completely rewrote all of the company’s IT-related documentation.• Established new best practices for mobile-user and branch office network access to the central network file and exchange servers.

Responsible for 45 servers in 5 datacenters located around the world, with technologies including Microsoft Windows 2003, Active Directory, Exchange 2003, Red Hat Linux Enterprise 4.0, BackupExec 10, Citrix MetaFrame, and BlackBerry Enterprise Server 4.0. Worked closely with the Engineering Team to provide Cisco VoIP solutions to offshore oil rigs over VSAT connections. Key Accomplishments:• Managed a project to design, deploy, and administer specialized locks which allow the remote entry and logging of access to critical network equipment in racks that are deployed on customer-owned oil rigs around the world.• Deployed an @Mail email solution for customers in Qatar and Saudi Arabia which allows for customer-based administration of their email accounts.• Responsible for maintaining maximum-server uptime as prescribed by standard SLAs.

Provided general Windows network administration to a multi-billion dollar natural gas storage company, including network design, configuration, security and maintenance as well as configuration and deployment of all networked computers. Key Accomplishments:• Designed, configured and deployed a Microsoft Windows 2000 server / client network.• Designed, configured and deployed corporate security policy, including hardware firewall, automated anti-virus, off-site backup, and wireless network hardening through WEP 128 bit encryption and VPN tunnels.• Designed and configured a multi-state WAN using IPSEC VPN technology between multiple offices.

Provided second tier systems support for over 1,200 local users and 50 remote users.Key Accomplishments:• Trained corporate users in the use of various technologies, including remote access, local network storage and backup policy, anti-virus configuration and policy, and VPN over broadband and dial-up.• Authored multiple training and reference documents covering various corporate policies.• Traveled to offices located across the United States to setup and maintain remote offices with no local IT support.

Responsible for the day to day network operations including network and server maintenance as well as group policy.Key Accomplishments: • Built, configured, and maintained all computer systems running on the network.• Trained all users on the use of networked computer systems and point-of-sale program.