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Dr. Yi-Sung (Ethan) Cheng Email & Phone Number
Associate Professor
at
Western Carolina University College of Business
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Associate Professor
Location
Cullowhee, North Carolina, United States
Who is Dr. Yi-Sung (Ethan) Cheng? Overview
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Quick answer
Dr. Yi-Sung (Ethan) Cheng is listed as Associate Professor at Western Carolina University College of Business, based in Cullowhee, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Dr. Yi-Sung (Ethan) Cheng.
Dr. Yi-Sung (Ethan) Cheng previously worked as Assistant Professor at Western Carolina University and Editorial Board Member at Journal Of Teaching In Travel & Tourism. Dr. Yi-Sung (Ethan) Cheng holds Doctor Of Philosophy (Ph.D.), Hospitality Management from University Of Missouri-Columbia.
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Western Carolina University College of Business
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Profile bio
About Dr. Yi-Sung (Ethan) Cheng
Dr. Ethan Cheng is an Assistant Professor and Internship Coordinator in the Department of Hospitality and Tourism Management at Western Carolina University. He earned his Ph.D. in Food and Hospitality Systems from the University of Missouri-Columbia.Dr. Cheng was named one of the Notable Hospitality Leaders in 2024, one of the Global 30 Influential Educators in Hospitality for 2023, one of the 100 Most Powerful People in USA Hospitality in 2022, and one of the Global 25 Most Influential Educators in Hospitality for 2021 by the International Hospitality Institute. He received the 2023-2024 Creative and Innovative Teaching Award and Engagement Award and the 2022-2023 Excellence in Research Award from the Western Carolina University College of Business.His teaching interests include lodging management, hospitality human resource management, hospitality finance management, and hospitality sales and marketing. His research interests include human resource management, information technology, service marketing, and consumer behavior. WCU Faculty Profile: wcu.edu/faculty/ycheng.aspxResearchGate: https://goo.gl/zCf7s6 Google Scholar Citations: https://goo.gl/zJcL5r
Current workplace
Dr. Yi-Sung (Ethan) Cheng's current company
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Western Carolina University College Of Business
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20 roles
Dr. Yi-Sung (Ethan) Cheng work experience
A career timeline built from the work history available for this profile.
Assistant Professor
Current- Assistant Professor of Hospitality and Tourism ManagementSchool of Marketing, Entrepreneurship, Sport Management, and Hospitality & Tourism ManagementCollege of Business Teaching
- HT 130 Hospitality and Tourism Service Industry
- HT 238 Travel and Tourism
- HT 335 Lodging and Resort Management
- HT 431 Hospitality and Tourism Marketing
- HT 435 Financial Management and Analysis in the Hospitality Industry
Aug 2020 - Present
Editorial Board Member
Current
Journal Of Teaching In Travel & Tourism
Oct 2024 - Present
Internship Coordinator
Current
May 2023 - Present
Editorial Board Member
Current
May 2024 - Present
Academic Advisory Committee Member
Current
Dec 2023 - Present
Educators Committee Member
Current
Oct 2023 - Present
Paper Review Board Member
Current
Apr 2023 - Present
Educational Foundation Director
Current
Sep 2022 - Present
Academic Advisory Board Member
Current
Jan 2022 - Present
Editorial Board Member
Current
Feb 2021 - Present
Instructor
- HM 3310 Food Service Budgeting and Controls
- HM 3400 Lodging Operations and Management
- HM 4400/7400 Hospitality Finance Management
Aug 2019 - May 2020
Jan 2019 - May 2019
Graduate Teaching And Research Assistant
- TEACHING INTERESTS
- Hospitality Human Resource Management
- International Hotel Management
- Introduction to Lodging/Tourism Industry
- Hospitality Finance Management
- Hospitality Sales and Marketing
Aug 2014 - May 2019
Front Desk Attendant
Quality Inn & Suites
- Front Desk Attendant
- Helped customers check in and check out
- Assisted customers with booking a room or changing a reservation
- Answered customers’ questions and handled their requests Breakfast Attendant
- Prepared food and served customers in breakfast area
- Cleaned breakfast area and kitchen Housekeeping Attendant
May 2017 - Dec 2017
Research And Teaching Assistant
- Research Assistant
- Investigated issues in service marketing and service management
- Published research findings in international conferences and journals
- Involved in grant writing
- Assisted hotels and travel agencies to conduct and analyze customer satisfaction surveys Teaching Assistant
- Assisted students in report preparation and graded papers
Sep 2009 - Aug 2014
Private
- Served as a driver and in the infantry
- Responsible for transporting goods and people
Nov 2011 - Oct 2012
Intern
Leofoo Village Theme Park
- Responsible for customer service and trouble-shooting technical issues
- Sold merchandise to customers and met customers’ needs
Jun 2008 - Aug 2008
Intern
Little Ding-Dong Science Theme Park
- Introduced and explained facilities to customers
- Received and resolved customer complaints
Jun 2007 - Aug 2007
Store Clerk
7-Eleven, Inc.
- Operated cash register and scanned products
- Arranged products in the display cabinet
- Forecast and ordered merchandise throughout the store
- Maintained a clean environment for customers
Jun 2006 - Aug 2006
3 education records
Dr. Yi-Sung (Ethan) Cheng education
Doctor Of Philosophy (Ph.D.), Hospitality Management
Master Of Business Administration (M.B.A.), Tourism Management
Bachelor Of Business Administration - Bba, Leisure Management
FAQ
Frequently asked questions about Dr. Yi-Sung (Ethan) Cheng
Quick answers generated from the profile data available on this page.
What company does Dr. Yi-Sung (Ethan) Cheng work for?
Dr. Yi-Sung (Ethan) Cheng works for Western Carolina University College of Business.
What is Dr. Yi-Sung (Ethan) Cheng's role at Western Carolina University College of Business?
Dr. Yi-Sung (Ethan) Cheng is listed as Associate Professor at Western Carolina University College of Business.
Where is Dr. Yi-Sung (Ethan) Cheng based?
Dr. Yi-Sung (Ethan) Cheng is based in Cullowhee, North Carolina, United States while working with Western Carolina University College of Business.
What companies has Dr. Yi-Sung (Ethan) Cheng worked for?
Dr. Yi-Sung (Ethan) Cheng has worked for Western Carolina University College Of Business, Western Carolina University, Journal Of Teaching In Travel & Tourism, Western Carolina University Hospitality And Tourism Management Program, and Journal Of Hospitality Marketing And Management.
How can I contact Dr. Yi-Sung (Ethan) Cheng?
You can use AeroLeads to view verified contact signals for Dr. Yi-Sung (Ethan) Cheng at Western Carolina University College of Business, including work email, phone, and LinkedIn data when available.
What schools did Dr. Yi-Sung (Ethan) Cheng attend?
Dr. Yi-Sung (Ethan) Cheng holds Doctor Of Philosophy (Ph.D.), Hospitality Management from University Of Missouri-Columbia.
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