Help set the technical direction of the central computing environment by• Investigating, understanding, and applying (or avoiding) new technology• Evaluating and providing guidance for major departmental projects• Documenting best practicesSpecific projects include:• Oversight of the Secure Integrated Infrastructure (SII) program • ServiceNow deployment, focusing on technical architecture and including LDAP and email integration• SAN Flash Array evaluation leading to purchase of PureStorage arrays• Computer hardware lifecycle/refresh planning for servers in the datacenter and for staff equipment• Requirements and design for primary campus datacenter networking retrofit for systems and iSCSI SAN• Datacenter planning for new building in Qatar• Design and deployment of VMware Virtual Infrastructure• Systems Lead for deploying the computing infrastructure “from scratch” in less than 6 months for the Qatar campus• With Larry Greenfield and Rob Siemborski. Designing and deploying a horizontally scalable email solution: http://cyrusimap.org/mediawiki/index.php/Cyrus_Murder_Design• SAN evaluation leading to an iSCSI SAN deployment (EqualLogic)• Windows 2000 beta testing leading to an early deployment of Windows 2000 in the public labs

Managed the operation of a large scale (for its time) distributed system, including authentication, email and file services, for the central campus.Management of Project Cyrus (http://cyrusimap.web.cmu.edu) which included work on protocols such as IMAP, POP, ACAP, SASL, SMTP AUTH, and SIEVE.

Developed tools in C and perl for managing the local disk of workstations as well as managing the centrally maintained software collections.Publications:• With Wallace Colyer. Personal Computer Integration in the Andrew System. Integrating Personal Computers in a Distributed Client-Server Environment. Prentice Hall. Ed. R. Khanna. 1995.• With Wallace Colyer. Managing Distributed Systems and System Management Strategies. Distributed Computing: Implementation and Management Strategies. Ed. R. Khanna. Prentice Hall, 1994.• Local Disk Depot: Customizing the Software Environment. LISA VII Proceedings. 1993.• With Wallace Colyer. Depot: A Tool for Managing Software Environments. LISA VI Proceedings. 1993.• With Wallace Colyer, Mark Held, and David Markley. Software Management in the Andrew System. AFS Users Group Proceedings. 1992.