- Lead overall design vision, strategy, delivery, process and results of NAM experience design for Citi Global Wealth- Built and lead a diverse and inclusive 100+ member design team made up of CDs, ACDs, UX/UI designers, product designers, prototypers, experience strategist & researchers, writers, & agency partners - Responsible for a multi-million digital design book of work, coordinating efforts for design, across business, product and tech teams, to innovate, drive change and increase design maturity towards measurable results- Lead the design of new E2E cross platform product experiences that are driving multi-million dollar measurable AUM results and creating new design frameworks for future innovation- Lead design vision and innovation for wealth NAM, partnering w/ product and technology leaders to deliver change through design thinking methodologies and practices- Led and built Citi’s cross platform atomic Design System team, extending and enhancing our responsive web platform to Citi’s first fully mobile native design system; promoting systematic adoption and standardized evolution and governance- Cultivate future design leaders providing and identifying diverse leadership opportunities, creating growth plans, mentoring through servitude, and promoting from within creating a culture of growth and accountability- Led the Dallas design office in Citi FinTech for two years, leading a multi-disciplinary 50+ member team across six customer domains including the Design System and Accessibility teams. - Built a culture of creativity, innovation, inclusion and a team-first mentality that drives transformative thinking, accountability, and ownership, setting a new standard of excellence to build amazing experiences for our customers- Optimized and enhanced our overall design delivery operations model enabling more accurate reporting and resourcing

- Led User Experience strategy and design for new and existing product offerings in Managed Accounts- Led and facilitated design workshops and fusion sessions across product, design, and technology using a Design Thinking methodology- Worked closely with internal stakeholders and client leads to define business and UXD goals, lead and executed agile and formal user research studies, & designed end-to-end MVP and future-state solutions across integrated teams

Led UX/XD strategy and design partnering closely with Planning, Creative, and Technology teams to collaborate, design, and develop award winning creative solutionsProvided UX senior client leadership, leading design thinking and fusion sessions with clients creating new methodologies and processesManaged a 10 member team of Experience Designers, Researchers, and Content Strategists to grow the UX Design practice, develop team members, and modernize our operational modelsLead design for larger customer experiences such as the Gerber redesign UX strategy and design, constructing a personalized behavioral support program and mobile appLead for NBC Universal mobile app design and strategy Lead for Humana UX Strategy creating a new branded cross-channel experience for new and existing customersLead for VIAGRA initiatives including site redesign, planning for first pharma e-com platform, usability testing, and other strategic initiativesLead for Brita social rewards-based mobile app, leading all UX strategy and design

Brasil Summer Fest is a summer music festival in New York that celebrates Basilian music and culture. The site was built with a lean mentality in mind, we wanted to create a look and experience that gave the proper artistry and elegance to the talented artists being highlighted.http://brasilsummerfest.com/

Working with publishers, SpokenLayer transforms written media into sound experiences. With audio. With human voices. Within minutes. Users can listen on mobile, inline, and in car. Already powering the audio experiences of major publishers like Time Magazine, The Smithsonian, and Ozy, SpokenLayer further distributes our publishers’ audio content through a large third party network.I worked closely with the small team to help think through the product experience for both consumers and producers.