Managed 4 Internal Staff MembersManaged 7 External consultantsMigrated SharePoint 2007 environment to SharePoint 2010Managed implementation of new Student Information System (System of Student Record)Integrated key systems together to ensure systems are as informative as possible and ensuring the possibility of reporting off of data as neededDeveloped and implemented rich policies and procedures such as usage of Agile software development powered by daily Scrum's and usage of Kanban boardsCreated procedures related to developing a rich set of SOW's (Statements of Work) and Change Orders preventing my team from breaching scope of work. This is implemented for both internal staff as well as consultants. Promoted from Enterprise Applications Developer, Enterprise Applications Architect, and Manager of Solutions Development.

Studied and applied Patterns and Practices including Web Software Service Factory (Feb 08 Modeling Edition). Assisted in the design and initial development process for multiple human resource and procurement services using Windows Service Factory (Modeling Edition) and Net Tiers as the data access layerCreated and Implemented SharePoint Solutions with custom workflows, web parts, custom C# SP Features on a MOSS Farm environment, and worked with and configured SharePoint Enterprise Search with managed propertiesDesign, build, and interact with service based architecture applications such as WCF and ASMX web servicesDeveloped a windows application that was designed for offline technicians to collect and submit lab samples for an oil and gas industry. Once connected, the system will synchronize to an SAP web service to submit its results, and to gather new tasksApplied heavy use of the new .NET Framework technologies such as: LINQ (2SQL, 2Objects, 2XML), and Patterns and practicesSuccessfully created web client solutions using ASP.NET and Tibco GI

Charge, Level 2 Voice Tech, Web Application DeveloperDeveloped training and procedure manuals for technical troubleshooting and problem solving that have been implemented worldwide by the companyDeveloped Intranet Web Sites in JavaScript and ASP to help assist with case management consistency, and improve overall statisticsGenerate daily reports using Microsoft Access for Capacity PlanningComplete Troubleshooting for enterprise level customers with copper and fiber lines, long distance access, point to point Private Lines, and dedicated Internet issuesIn-charge for specific days and nights; control of situations, issues, and building safety and security for all departments in the Billings locationMajor Projects for 2005: Recreated the Knowledge Base system, updated Ticket Templates, created a Knowledge Base system for Conferencing Team in Montreal, and have worked with Web Developers, GIS, and the Clarify Team; also including many other small projectsMajor Projects for 2006: Built several small database utilities for the new Premier Tech Department including interactive phone book database, lookup utilities for circuits, and maintained older web applications for other departmentsMajor Projects for 2007: Built and implemented new web application framework for ticket templates based off an old system I have built in the past for the Premier department, building a Wikipedia system for the new Premier Tech Department in Billings, MT