Dwayne Buhler Email & Phone Number

Irving, Tx

Farmers Branch, Texas, United States

VP/Development Manager focused on delivering taxpayer facing products for clients throughout the nation. Including managing teams of developers, testers and support engineers while acting as a functional lead responsible for the vision, planning, new product introduction and execution of development. Provide oversight and guidance to teams and facilitate technology decisions.

Manage team of software developers to deliver and support products according to business requirements and in adherence to standards set by RealPage and client partners. Play a key role in the development of a next generation platform by shaping the technology strategy and direction for the platform and for the development and support of a variety of applications. Schedule, coordinate, and monitor the progress and final delivery of software projects through design, development, testing, and deployment, working with third-party vendors, development partners, customers and other RealPage departments. Effectively manage people, including building and developing a skilled team and ensuring a service oriented approach.

Responsible for providing critical direction and strategic leadership to ensure continued growth of internet-facing products and services. Actively managed numerous concurrent projects, leveraging expertise in people and project management and oversight, communications, negotiations, business development and team leadership. Active in product strategy and management of critical teams, while establishing the eBanking Professional Services organization. • Managed, planned, organized, oversaw projects related to the design, development, enhancement, and implementation of servers and services• Oversaw the maintenance, support, capacity planning, configuration of servers for Web Site, Internet Banking, Telephone Banking and email services provided to customers• Oversaw the daily operation/maintenance of web, application and data base servers• Worked with Network Operations Center (NOC) on operations, installations, modifications to network hardware/software• Participated on Security Review Board (SRB), overseeing planning, testing, scheduling, contingency planning related to anti-virus updates, patch maintenance, operating system/services upgrades• Oversaw review and maintenance of Disaster Recovery (DRA/DRE), Business Continuity Plans (BCP)• Establishment of team/group/department goals, objectives, policies, operating procedures, staff training plans, budgeting, forecasting, fixed assets review• Daily management and oversight of teams leveraging Systems Development Life Cycle and Product/Application Management processes• Completed start-up and operation of Internet Banking Professional Services organization, focusing on establishing people, process, rules of engagement, and overall procedures leveraged to ensure activities complimented existing product, development, testing, and deployment activities

Electronic Banking R&D, Delivery Services, Production Application Management and Data Center Operations. eBanking services included Financial Institution Web Sites and Employee eMail Services, Electronic Statements, Internet Banking, Bill Payment, Telephone Banking and Identity Theft Monitoring solutions.R&D projects related to replacing third-party products/services with in-house developed solutions.

Corporate vendor management, infrastructure design, deployment and support, oversight and guidance related to implementation of the Aurum Technology corporate infrastructure services, transition of third-party software and services agreements, desktop and LAN support and servers, and establishment and enforcement of internal policies and procedures related to data security, privacy, employee computer usage and corporate standards related to both desktops and servers.Customer facing IT services for third-party ATM processing and services, enterprise-wide and customer facing Network Services, E-Banking services (Web Hosting, Customer Email, Internet Banking, Bill Payment, and Telephone Banking) start-up and ongoing production operations. Start-up of these services included the technical deployment as well as business planning, marketing, contract, and pricing.

Ensured new technology was identified, implemented, and leveraged by multiple EDS teams within the Diversified Financial Services group. Also acted as technology liaison to EDS corporate services for the Diversified Financial Services Strategic Business Unit. Role included the definition and implementation of the Vendor Management Organization, supporting objectives and initiatives specific to the DFS SBU while ensuring compatibility and compliance with EDS’ corporate guidelines and procedures related to engaging third-party suppliers for providing products and services.

Associate Of Arts (A.A.), Computer Programming

Computer Information Systems

Computer Information Systems

Continuing Education