William D. Busch Email & Phone Number

Philadelphia, PA, US

written and oral translation of speeches, international Websites, and Marketing Material

Friendswood, Texas, United States

• Working mostly with incoming calls from Hurricane Ida survivors resolving questions, updating survivor information and making sure survivors accounts were up to date and had all necessary documents on file for.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Registration intake for disaster survivors for Hurricane Ida and other smaller disasters
• Create, maintain, and enter information into databases.
• Use computers for various applications, such as database management or word processing.
• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Pasadena, Texas, United States

Aluminum TIG tack weldingPart assemblyBending and cutting of various parts for the assemblyLoading and unloading of robotic welding machineTroubleshooting of robotic welding machine

Texas City, Texas, United States

Houston, Texas Area

Door to Door and Retail Energy Sales for various providers (broker).

Houston, Texas

• Wyndham Houston West Energy CorridorAchievements:Employee of the Month March 2017 and February 2018Promoted from Front Desk/Night Audit to Assistant Guest Services ManagerImplemented greatly revised training programs.
• Reduced workflow inconsistencies by continuously training staff members.
• Mentored staff on procedures, service standards and productivity strategies.
• Increased operational efficiency by developing training systems and SOP guides.
• Performed customer needs assessments and coordinated resolutions with other departments, efficiently resolving guest complaints in a timely manner.
• Enforced and optimized policies to maintain efficiency and responsiveness to demands.

Houston, Texas Area

Springfield, Missouri

• This area is going through a major resurgence and renaissance so to speak, and Hotel Vandivort was at the forefront of that development. Just 3 months after opening, as well as the following year we achieved AAA 4.
• Participated in quarterly telephone sales training from Blueprint Creations.
• Trained staff on procedures, compliance requirements and performance strategies.
• Harvested and distributed sales leads.
• Suggested room and package upgrades to customers to boost revenue by 30%.
• Developed and implemented strategies to improve guest experiences and build loyalty.

Springfield, Missouri

PMS: Visual MatrixStarted at the front desk and proved to be a valuable asset and expressed my interest in growth. Eventually the opportunity to assume the duty of Director of Sales came available and I was selected for the position. Group sales calls, following up on sales leads, consistently acquired the highest amount of rewards program enrollments.

Darmstadt, Germany

PMS: Opera ExpressFinished accredited Hotel training. Gained valuable training and insight in the operations of a franchised business hotel. Breakfast and function room restaurant, including kitchen, conferences, housekeeping, front desk and reservations, hotel bar, and night audit- Finished 3 year Education as Hotel Industry Expert in 13 months

Baiersbronn, Germany

PMS Fidelio Version 4.5This hotel is rated 4 star superior and in the Romantik Hotel Association. It includes a 5 star wellness area and a gourmet restaurant which was recently awarded a second Michelin star. Started here to gain insight in the hospitality industry and gain experience before beginning Hotel Industry Expert training. Conferences.

Associate Of Arts (A.A.), Business, 3.89

Activities and Societies: Co-author, co-editor and co-publisher for Prof. Borich' Book "The Survivors, a Yesteryore Compilation"

Welding Technology/Welder

Hotelfachman - Hotel Industry Expert, Hospitality, 3.9

Activities and Societies: no activities available finished 3 year Vocational training in only 13 months

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General, 3.83

Activities and Societies: Tae-kwon-do club Double major in Bible all while working full time at Best Western Route 66 Rail Haven as Guest.

Combowelder