Walter Delaney Email & Phone Number

Chicago, Illinois, United States

Greater Milwaukee Area

Cutover / Hypercare Manager:- Plan and Execute detailed implementation plans for all sizes and portfolios utilizing IT. Focus on practicing implementation tasks with the ability to predict and minimize the outage window impacting business activity.- Completed the development of custom MS Project template for team to use to manage implementation plans. Functionality includes email notification of tasks, calculation of critical path and slack time, and reporting. The tool provides real-time update of implementation plan against plan.- Establish monthly scorecard Illustrating quality of delivery at go-live of each project.- Lead and develop mixed team of internal and external resources. This includes the ability of the team to “plug and play” to support each other’s individual projects. Project Quality Manager: - Cloud / 3rd Party Delivery Approach: Business awareness of sustain roles and total cost of ownership for implementing a Software As A Service Solution integrated with on premise infrastructure and data.- Service Design Package: Define end-to-end process for Design based on ITIL standards and the Service Mindset. Service Design Package deliverable incorporated into the standard GIS project methodology.- Solution Delivery Metrics: Define, administer, and publish monthly project delivery metrics based on cost, schedule, and quality. - Solution Delivery Life Cycle / Quality Gate Reviews: Implement single, standard project delivery methodology across all areas of Global Information Services (GIS)

Glenview, Il

Project Delivery Lead Kraft Food Service Applications – Manage Portfolio and project delivery for a variety of SAP and Custom applications supporting Kraft Food Service and Kraft Foods Ingredients businesses.Sell To Customer Release Lead – Manage the delivery of $2Million in software enhancements across multiple Sales applications. Ensured Blueprinting, Development, Testing, Cutover, and Support completed on-time and within budget with minimal business disruption.Sales Reporting Support Lead – Stabilize and ensure business continuity of all SAP BI Sales and Trade Reporting. Manage team of technical partners to reduce support tickets by over 50% by proactively finding root causes through controls and monitoring. Ensure Revenue, Spending, and Funding is accurate and delivered to SLA times on a daily basis.

Revenue Planning IS Lead - Revenue Planning application allows field sales to manage semi-annual Revenue Forecasts for a given customer and Product Category planning entity. Application is embedded within CRM-based Trade Promotion Manager (TPM) using SAP BPS and Enhanced Planning Services to access BI back-end Planning cubes. Managed technical team of 4 resources and served as IS lead from initial development through deployment and Hypercare Support. Headquarter Trade Planning IS Lead- Custom developed SQL Server / .net application which manages the creation and distribution of Kraft's Headquarter Trade Programs ($5 Billion annually). Managed team of 3 on-site resources from initial requirements definition through delivery and Hypercare support. HTP application was delivered on-time and within budget to 200+ users with very positive feedback from Business Units and Field users allowing for the retirement of 5 legacy applications.TPM Deployment - Key role in defining Product, Customer, Profit Center, and Hierarchies for initial deployment of TPM to Warehouse and DSD customer teams. STC Month-End Close Lead - Coordinated the creation and execution of over 30 End-to-end test scripts covering multiple Sell To Customer Process areas and integration with Order To Cash (OTC) and Record To Report (RTR) teams.

Subject Matter Expert for Trade Planning applications, including Kraft Trade Issuance Planning System (KTIPS), Kraft Plus, Customer Allocation Program (CAP), Customer Planner, CDM Reconciliation, Freshness Efficiency Incentive (FEI), and STAR Reporting. Work with Sales Finance users to identify and develop solutions for application issues, productivity improvements, and changes in business processes.Manage and prioritize work items for support team (three vendor resources: 1 on-site, 2 offshore).Assist Catalyst team with specifications for legacy systems interface to SAP CRM module.Designed and implemented system rewrite for Funding Actualization in Customer Planner resulting in drastic performance improvement of application.Designed and implemented All-In-Rate reporting process which provides HQ Finance a comprehensive measure of all Trade programs.Designed and implemented rewrite of KTIPS Military functionality allowing the business to administer Trade programs to Military customers using a unique set of rules and calculations.Act as key contact for EDS infrastructure upgrades and improvements.

Subject Matter Expert for Trade Planning applications, including Customer Planner, CDM Reconciliation, Freshness Efficiency Incentive (FEI), and STAR Reporting. Work with Sales Finance users to identify and develop solutions for application issues, productivity improvements, and changes in business processes. Designed and developed monthly Key Performance Indicators (KPI) extract of Trade spending for Headquarter Finance clients. Extract is used to create Profit and Loss reports across all Kraft businesses. Led annual testing and execution of FEI True-Up process, which provides field sales with approximately $20 million in Trade Funding for unsalable and distressed products. Served as lead for Customer Planner and CDM Reconciliation applications in Kraft GIS disaster recovery exercise.Act as key contact for Sarbanes-Oxley related activities. Performed annual Temporary Fund Adjustment (TFA) recap, which is used in the allocation of over $200 million in annual Trade Funding.

Lead Developer/ Analyst for Pricing Below Case project designed to maintain Kraft product pricing at the lowest consumer unit, as opposed to product case. Analyst for KTS Product Hierarchy project that expanded the existing Sales and Finance Product Hierarchy structures to accommodate future state of Kraft Warehouse Trade Systems. Subject Matter Expert for Customer Master Trade Dimensions interface, an external data vendor of consumer store level data, which is currently not maintained in the Kraft Customer Master File. Created historical Product Hierarchy and case level extract for Pricewaterhouse Coopers auditors used as part of a yearly ETI exclusion calculation, which resulted in the recovery of significant tax payments for Kraft. (Pivotal point of contact for 20 developers and 200+ users of all Master Data online and batch applications. Ensured prompt response and resolution of user problem tickets, including ad-hoc report requests, program changes, and application enhancements using COBOL, APS, and Visual Basic languages in a DB2 Database environment.

Taught Advertising, Computer Applications, Consumer Economics, Keyboarding, and Multimedia Presentations courses to high school students ranging from 9th to 12th grade.

Taught Business Law, Consumer Economics, Introduction To Business, and Marketing courses to high school students ranging from 9th to 12th grade.Assisted with after-school alternative education program for at-risk students.

Taught "at-risk" high school and junior high school students in alternative education program, focusing on an individualized, student-centered, technology driven curriculum.

A Master Of Science, Management Information Systems

B.S., Business Education