William Murphy Email & Phone Number

Greater New York City Area

- Lead the National Program Learning team to create systems and structures that enable stakeholders across the organization to better leverage data to inform decision making, progress monitoring and improvement of programming/practices.- Support Program Learning team members to achieve meaningful outcomes, build a strong team culture and grow and develop.

Greater New York City Area

- Developed a comprehensive national logic model and theory of change that effectively served as the organization’s foundational artifact from which all programmatic design, training and resources are built.- Built and lead implementation staff and program leadership training for our 4 direct-service regions as well as our 13 Big Brothers Big Sisters.

Greater New York City Area

- Designed and deployed processes and systems which are still in place to collect, aggregate and analyze program participant data to evaluate program efficacy in alignment with mentoring best practices and industry standards.- Developed near-real-time implementation quality dashboards to help internal stakeholders understand program efficacy and identify.

Buffalo, NY

- Supervised all senior and line program staff providing direct and/or indirect service to program participants.- Coordinated logistics for all agency operations and activities including organization-wide annual budgeting managing approximately $2M total.- Evaluated and revised existing procedural manuals and developed new manuals as programming evolved.

Plattsburgh, NY

- Maintained a caseload of youth who have been, or were currently placed, in residential or state foster care and successfully worked with 100% of participants in meeting defined mental and physical health goals.- Provided case management and coordinated wraparound intervention services resulting in a seamlessly integrated experience for participating.