William (Bill) Nelson Email & Phone Number

Golden Valley, MN

Unterföhring, Bavaria, DE

Member of network services team supporting the North American divisions of a global financial services firm. Primarily focused on Cisco FabricPath and ACI as well as work on additional technologies, systems, and applications falling under the team’s responsibility. NA data center lead. Manage multiple external vendors providing outsourced services under.

Provide a broad range of IT consulting services with a focus in architecture, infrastructure and application support. Maintain online hosting and lab environment for 13+ years. Current architecture includes SAN/NAS with multiple RAID 1 and 10 sets, VMware ESXi supporting Linux and Windows guests on iSCSI and NFS mounts, Cisco switching and routing.

Mendota Heights, MN, US

Allianz, Network Engineer (2/17-10/18)Best Buy, IT Infrastructure Project Manager (6/14-10/14)Denny Hecker Automotive, Dir. of Technology (4/98-11/98)

Minnetonka, MN, US

Brought in to provide additional support on the network team for a large MPLS network covering the US and Canada. Supported Cisco IOS and Nexus switches and routers. Resolved multiple issues/outages as necessary. Assisted other team members a necessary. Also worked on the following tasks/projects:· Identified opportunities to strengthen the network.

St Louis Park, Minnesota, US

Mendota Heights, MN, US

Performed discovery, support, design, and implementation across multiple IT disciplines with little documentation or historical information for a 2 data center, 40+ site national organization. Develop junior members of the IT Operations team through direct training and mentoring.· Performed discovery and documentation of an overly complex IT.

Menlo Park, CA, US

Restaurant Technologies, Inc., Sr. Network and Systems Engineer (2/15-6/15)

Richfield, Minnesota, US

Provided project management for large EMC storage refresh. This included creation and management of all documentation and the SDLC project site, task tracking and reporting, as well as scheduling and managing multiple migrations and implementations. Requested, scheduled, coordinated, and managed global internal customers as well as internal, outsourced.

Golden Valley, Minnesota, US

Responsible for all aspects of IT for a national, 3 division, fee-for-service, non-profit. The enterprise included 90 full-time and 450 seasonal employees spread across remote offices, 80 summer sites, 2 national conferences, and other offsite events. Major areas of focus were the new registration system/CRM, improving operational execution, and maturing.

Bozeman, Montana, US

Responsible for support of hosted (SaaS) financial and loyalty applications. Environments ranged from low volume single server batch processing to real time, high volume, fully bastioned, multi-tier systems. Responsibilities included software upgrades/promotions, customer support, project work, and documentation.· Support activities included resolving.

Eden Prairie, MN, US

Managed 5 member team responsible for network data and connectivity, telephony, video conferencing, and conference rooms. Engaged in engineering support and project work in addition to managerial duties.· Performed troubleshooting, problem isolation, and drove the resolution for a chronic application performance problem with a data exchange between Starkey.

Technical leader of 4 member IT department supporting 21 automotive dealerships and several other businesses with a 40 server AD forest, Exchange cluster, several in-house and outsourced applications, 700 PCs and 2400 users. Managed budgets, vendors, contracts, and developed standards. Actively participated in all aspects of system engineering/support.

Minneapolis, MN, US

Managed day-to-day operations for a team of 6 engineers and help desk staff responsible for implementing new sales orders, resolving client support requests, and implementing projects as contracted. Participated in the design and implementation of equipment and systems.

Minneapolis, MN, US

• Managed 13 people across 3 core sites (2 hospitals and IT) and 12 remote locations. Provided architectural and technical leadership as well as managing staff, vendors, contracts and budget. Actively participated in.
• Responsible for multiple areas including:
• Network, wireless, firewalls, remote access, load balancers.
• Telephony systems and cell services.
• Network and application monitoring and alerting.
• Other services included cable, CCTV, enterprise messaging, nurse call, in-house paging, conference rooms, and video conferencing.

Eden Prairie, MN, US

Responsible for the installation, operation, and maintenance of all workstations and related systems including hardware/software installation, switches, hubs, and routers. Troubleshot system and network issues. Scheduled and maintained data backup systems. Designed and maintained video infrastructure. - Redesigned server infrastructure and director tree to.

Field produced planned and breaking events including contacting clients, arranging facilities and equipment, and billing time and services. Also acted as satellite truck operator and production associate on remote events. As All New Channel director I was responsible for the technical aspects of a newscast including coordinating the crew, cutting the show.

Televising live and tape delay division 1 SCSU hockey games.- Drafted proposal to broadcast hockey games using the existing tv studio facilities. The design included using fiber, coax, triax, and multi-pair copper cable interconnects between the studio and hockey arena (approximately 1mi apart via existing steam tunnels).- Worked with university staff and.

• Duties typical of retail work including sales, inventory, store organization and upkeep. Kept up good sales figures including winning internal sales contests. Was a hard-to-find parts sourcing and import car.

Bachelor Of Science, Mass Communcations, Microcomputer Studies

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