Doug Collins Email & Phone Number
@brightspringhealth.com
4 phones found area 502 and 859
LinkedIn matched
Who is Doug Collins? Overview
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Doug Collins is listed as Sr. Director, Talent Development and Learning at BrightSpring Health Services, a company with 11349 employees, based in Louisville Metropolitan Area, United States, United States. AeroLeads shows a work email signal at brightspringhealth.com, phone signal with area code 502, 859, and a matched LinkedIn profile for Doug Collins.
Doug Collins previously worked as Sr. Director, Talent Development & Learning at Brightspring Health Services and Director of Learning and Development at Brightspring Health Services. Doug Collins holds Master’S Degree, Human Resources And Organization Development, 3.85 from University Of Louisville.
Email format at BrightSpring Health Services
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AeroLeads found 1 current-domain work email signal for Doug Collins. Compare company email patterns before reaching out.
About Doug Collins
As a passionate professional in talent development, my biggest reward comes from helping others realize their potential.
Listed skills include Call Centers, Training, Leadership, Customer Experience, and 45 others.
Doug Collins's current company
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Doug Collins work experience
A career timeline built from the work history available for this profile.
Sr. Director, Talent Development & Learning
Current
Director Of Learning And Development
Manager, Leadership And Organization Development
Instructional Designer
Performance Excellence/L&D Specialist
Design learning materials/manuals, assessments, and evaluations; facilitate and evaluate TTT and professional development courses; conduct needs assessments and recommend intervention strategies; record participation in learning activities in LMS; and manage and collaborate on other L&D projects* Worked with leadership, quality management, and SMEs to.
Training & Development Specialist
Identified and closed performance gaps through needs analysis, effective training intervention, and thorough evaluation of outcomes; assisted in data collection and the reporting of KPI's; designed and facilitated two-week new-hire training course for customer service agents; maintained online knowledgebase; and assisted in employee selection.* Led the.
Instructional Delivery - Trainer
Facilitated 8-week new hire training courses for 10-20 participants. Created evaluations, assessments, and tracking tools to evaluate new-hire performance trends and training opportunities. Assisted in the development, design, and delivery of new training projects for existing employees in customer care, sales, and retention. Partnered with operations.
Customer Care Coach
Led a team of 12-15 customer service agents and evaluated performance, coached to opportunities and reinforced success. Monitored adherance/compliance and quality using tools such as Empower, RTA, and PEQM.
Customer Care Lead
Subject matter expert. Assisted and trained CSRs in appropriate call handling and encouraged use of available resources. Maximized hands-on training opportunities to prevent repeat escalations from CSRs and provide customers with first call resolutions. Utilized knowledge and partnerships with other departments to resolve customer escalations.
Guest Service Team Leader
Supervised activities of front-end team members; coached team members; communicated updates and changes to the team; trained new hires; planned, organized, and conducted meetings and huddles with sales floor team; and conducted interviews with potential job candidates
Colleagues at BrightSpring Health Services
Other employees you can reach at brightspringhealth.com. View company contacts for 11349 employees →
Benisha Bradshaw
Colleague at Brightspring Health ServicesLouisville, Kentucky, United States, United States
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Meghan Snow Kinnan
Colleague at Brightspring Health ServicesCleveland, Ohio, United States, United States
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Jeni Platt
Colleague at Brightspring Health ServicesSaint Johns, Florida, United States, United States
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PC
Patricia Cowles
Colleague at Brightspring Health ServicesLouisville, Kentucky, United States, United States
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TR
Tammy Ross
Colleague at Brightspring Health ServicesLouisville, Kentucky, United States, United States
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VC
Valkyrie Chell
Colleague at Brightspring Health ServicesUnited States, United States
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LS
Lizet Sonora
Colleague at Brightspring Health ServicesEl Paso, Texas, United States, United States
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DK
Darla Klemkowski
Colleague at Brightspring Health ServicesMassillon, Ohio, United States, United States
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AM
Amber Mccoy
Colleague at Brightspring Health ServicesLouisville, Kentucky, United States, United States
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Lauren Beckley
Colleague at Brightspring Health ServicesLouisville Metropolitan Area, United States
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Doug Collins education
Master’S Degree, Human Resources And Organization Development, 3.85
Bachelor'S Degree, Organizational Leadership And Learning, 3.5
Courses Focused, Music Education And Psychology
Frequently asked questions about Doug Collins
Quick answers generated from the profile data available on this page.
What company does Doug Collins work for?
Doug Collins works for BrightSpring Health Services.
What is Doug Collins's role at BrightSpring Health Services?
Doug Collins is listed as Sr. Director, Talent Development and Learning at BrightSpring Health Services.
What is Doug Collins's email address?
AeroLeads has found 1 work email signal at @brightspringhealth.com for Doug Collins at BrightSpring Health Services.
What is Doug Collins's phone number?
AeroLeads has found 4 phone signal(s) with area code 502, 859 for Doug Collins at BrightSpring Health Services.
Where is Doug Collins based?
Doug Collins is based in Louisville Metropolitan Area, United States, United States while working with BrightSpring Health Services.
What companies has Doug Collins worked for?
Doug Collins has worked for Brightspring Health Services, Rescare, Harland Clarke, Cafepress Inc., and Time Warner Cable.
Who are Doug Collins's colleagues at BrightSpring Health Services?
Doug Collins's colleagues at BrightSpring Health Services include Benisha Bradshaw, Meghan Snow Kinnan, Jeni Platt, Patricia Cowles, and Tammy Ross.
How can I contact Doug Collins?
You can use AeroLeads to view verified contact signals for Doug Collins at BrightSpring Health Services, including work email, phone, and LinkedIn data when available.
What schools did Doug Collins attend?
Doug Collins holds Master’S Degree, Human Resources And Organization Development, 3.85 from University Of Louisville.
What skills is Doug Collins known for?
Doug Collins is listed with skills including Call Centers, Training, Leadership, Customer Experience, Team Leadership, Customer Retention, Coaching, and Employee Training.
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