Global Trade Advisory | Support Expert – Trackontrade
CurrentThe Global Trade Advisory (GTA) team is part of Deloitte Tax & Legal. The team provides international legal services, such as advising and guiding clients. GTA specialists support companies in a broad range of customs, excise and non-fiscal advisory services. To ensure compliance with legislation and to support them in optimizing their trade organizations.The digital side of the GTA team is responsible for building, implementing and maintaining software products for our clients. With TrackonTrade (ToT) as the main product. ToT is a customs management system, designed and built by Deloitte itself.Among other things, the system automates the filing of customs and excise declarations, the administration of customs warehouses and other customs procedures for companies. But above all, TrackonTrade makes it possible to continuously analyse data and make automated decisions.As a TrackonTrade Support Expert, I carry the responsibility as the first point of contact for our clients. Customer contact, analysing customer questions, looking for the deeper cause of problems and creating targeted solutions for this are my core tasks. In addition I am also the sparring partner for our implementation consultants and developers, in discussing functional & technical (customer) questions, developments and improvements.