➤ Strategically growing the business from 1 rental property to 7 properties by negotiating contracts and facilitating sales.➤ Corresponding with tenants, answering inquiries regarding rental prices, and coordinating with maintenance associates.➤ Collecting rental payments, inspecting properties, hiring cleaners/maintenance associates, and reviewing contracts.➤ Efficiently managing all relationships by meeting with tenants, conducting tours, and providing updates on properties.➤ Rectifying expenses and invoices in QuickBooks along with efficiently managing handyman maintenance walkthroughs.➤ Managing accounts payable/receivable departments and reviewing specific account inconsistencies in financial reports.➤ Overseeing promotional activities, enhancing tenant experience, auditing performance results, and managing office logs.

➤ Successfully training 3 Area Sales Managers and overseeing 42, Lexus, & affiliate stores to ensure goals are met.➤ Managing 19 Toyota/Lexus dealers, overseeing dealer to lender relations on a daily basis, and ensuring sales growth.➤ Working with ASM's to provide new sales presentations focused on insurance to dealers and discussing goal progress.➤ Developing dealer strategies and income development programs as well as maintaining insurance product knowledge.➤ Remaining as portfolio expert for dealers and partnering with ASM's/PSM's to articulate values of products to dealers.➤ Tracking product sales and financial data to actively identify new opportunities and create strategies to increase results.➤ Executing relevant training programs and maintaining a strong understanding of criteria/metrics relevant to portfolios.

➤ Established and reached monthly finance/insurance goals for automotive sales, service contracts, and customer service.➤ Assessed whether buyers needed financing or payment options before presenting them with appropriate finance plans.➤ Maintained the highest ethical standards as well as supported all auto sales managers during each vehicle purchase.➤ Managed inventory of department supplies and abided by federal, state, and local regulations when preparing files.➤ Oversaw department staff deals prior to submission, managed dealer/lender relationships, and exceeded financial goals.➤ Effectively maintained records related to accounts receivable, accounts payable, and other financial records as required.

➤ Successfully managed day-to-day retail and wholesale sales managed for new and used vehicles. ➤ Led and oversaw 10 salespeople, including onboarding, training, performance management, and coaching. ➤ Managed sales leads, responded to inquiries, and answered questions on available stock and product performance.➤ Efficiently scheduled appointments with interested buyers for test drives and delivery of purchased vehicles. ➤ Supervised, motivated, and developed sales teams while establishing and implementing innovative sales techniques. ➤ Maintained open communication with team, clientele, and management to ensure productivity and increase satisfaction.

➤ Held multiple progressive roles at IRA Motor Group/Group 1 Automotive from 2003 to 2011. ➤ Successfully maintained $1,200 PVR, 55% warranty contracts and strategically managed 4 full time Finance Managers.➤ Directed staff training in ways that enhanced the development and control of sales programs to effectively meet goals.➤ Analyzed sales history to formulate new policies designed to promote sales and reviewed market/sales analysis reports.➤ Determined customer needs and volume potential and developed sales campaigns to accommodate department goals.➤ Adhered to a standard of professional ethics, assured deals were accurate, and performed credit interviews when needed.➤ Reviewed deals that were declined, worked with Sales Departments to restructure deals, and maintained confidentiality.