Andrea Webber Email & Phone Number

Columbus, Oh, Us

Remote

Acquired Black Knight September 2023.

Remote

Manage team of implementation specialists who lead complex client onboardings to Surefire CRM and marketing automation platform customized for the mortgage industry. Collaborate across functional teams to create standard onboarding processes and resources including sales and customer success hand offs, new feature activation, and industry vertical expansion resulting in improved delivery consistency and internal knowledge sharing.Work alongside implementation, product, and configuration teams to align on standards for initial system set up to drive faster onboarding time and time to value. Lead training initiative to create online educational resources for clients to drive scalability and adoption.Acquired Top of Mind Networks July 2021.

Columbus, Ohio

Collaborate cross-functionally to deliver programs that create engaging, enthusiastic teams and lead to measurable results.Led a team of cross-functional managers responsible for product development, marketing communications, client services and program delivery for a private digital training firm.Collaborate with strategic business partners to execute joint marketing efforts to increase sales capacity and drive entry into new markets. Drove process improvements for invoicing, partner management, sales support, client management, and program measurement that increased efficiencies and improved communication.

Columbus, Ohio Area

Led selection and internal launch of project management tool—gathered business requirements, oversaw final tool selection, and developed a data migration plan enabling product-level margin management. Managed design, development, and implementation of a cloud-based reporting tool, reducing time spent on project reporting by 80% and improving data quality and reporting flexibility.

Westerville, Ohio

Responsible for daily operations, business development support, and marketing activities for a staffing firm specializing in the placement of long-term professionals. Collaborated with president to develop policies, procedures, and workflow management. Managed client and placement relationships to ensure effective contract delivery.

Pickerington, Ohio

Cultivated repeat and referral business for interior design and marketing consulting company through relationship management—achieved 100% customer satisfaction—and quickly grew business to 60+ clients in the first year of business despite operating amid an economic downturn.

Westerville, Ohio

Executed strategies for Americas Division of Contract Logistics, including sales enablement, customer events, photoshoots, public relations, and rebranding activities for business units and newly acquired companies.

Fort Worth, Texas

Schaumburg, Illinois