Greg Webb work email
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Greg Webb personal email
I ask questions and I listen. I like to tell stories. Every company needs technology but no two companies have the exact same need. I help companies get past technical and social hurdles to answer questions like "What is enough without overspending?" and "How do we spend less time chasing and more time actively getting things done?" Many organizations commit big bucks to buying technology but do not make the same commitment to adopting and adapting it to maximize the value of the investment. Collaboration improves creativity. Creativity finds ways to do things better, faster, and cheaper.
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Director Of OperationsHungerfordGrand Rapids, Mi, Us -
Director Of OperationsHungerford Technologies Jan 2023 - Present -
Business AdvisorHungerford Technologies Jan 2019 - Jan 2023Greater Grand Rapids, Michigan Area
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General ManagerIp Consulting, Inc. Jun 2018 - Jan 2019Greater Grand Rapids, Michigan AreaMany organizations commit big bucks to buying technology but do not make the same commitment to adoption. I help companies get past technical and social hurdles and answer questions like "How do we spend less time chasing people and more time actively communicating to get things done?" Collaboration improves creativity. Creativity finds ways to do things better, faster, and cheaper. -
Customer Success ManagerIp Consulting, Inc. Feb 2016 - Jun 2018Grand Rapids, Michigan• Responsible for simplifying doing business; measured through customer retention and satisfaction surveys• Provide leadership and ownership for the client experience results, processes, and solutions• Elicit, identify, validate, and prioritize the client business requirements• Drive new business through life cycle management, upselling & cross selling, and demos• Improve customer adoption with training at end of projects, quarterly reviews, and nurturing the organization’s perception with existing customers through exceptional customer service• Serve as liaison between sales and technical teams to articulate and ensure customer requirements and concerns are fully documented and delivered• Administrator of ConnectWise, a business automation tool for sales, marketing, procurement, time tracking, project management, help desk, invoicing, and customer asset management
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Technical Account Support SpecialistIp Consulting, Inc. Aug 2013 - Feb 2016Grand Rapids, MichiganResponsible for a split role mixing the duties that would generally be associated with a Pre-Sales Engineer and Inside Sales Rep. Customer facing. Technical. Business acumen.• Maintained and managed customer relationships and partnerships• Provided technical solution designs and diagrams to meet requirements• Created accurate quotes and ensured they were generated in a timely, accurate, and complete way• Identified technical solution requirements from customer interviews, RFP’s, etc.• Validated configurations and BoMs received from vendors, distributors, and co-workers• Administrator of ConnectWise, a business automation tool for sales, marketing, procurement, time tracking, project management, help desk, invoicing, and customer asset management
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Product ManagerIncito Technology Solutions, Inc Sep 2011 - Aug 20135222 33Rd St, Grand Rapids Michigan 49512• Implemented and managed the catalog of products, packages, and professional services offerings • Managed vendor relationships: Cisco, Microsoft, Dell, VMware, Ingram Micro, Tech Data, etc.• Trained sales and executive teams on how to use tools and internal processes designed to improve accuracy and speed of delivery such as intake checklists and custom Excel templates that increased the automation of quotes and proposals.• Designed, implemented and managed internal CRM and quoting tool for sales, engineering, and customer service teams that streamlined the entire sales process, from initial lead to solution delivery and customer follow-through. This resulted in a clearer pipeline, better visibility into opportunities that were off track, and overall shortened average sales cycles• Designed case studies and product/service highlight documents to be used by sales team • Managed the corporate website design and content, Facebook, and Twitter accounts -
Inside Sales RepresentativeGetservice Llc May 2010 - Sep 2011Grand Rapids, Michigan• Designed and delivered accurate and easy to read professional quotes• Supported the order fulfillment process from initial discovery of a lead through final billing• Secured accurate and competitive pricing for the procurement of products and services• Managed inventory and all shipping/receiving logistics -
College Program Intern: Character AttendantWalt Disney World Jan 2007 - Aug 2007• Managed and organized large groups of people to facilitate Disney Character “Meet and Greets”• Demonstrated problem solving in very high-pressure situations while maintaining storylines and character integrity• Developed self-discipline, self-reliance, and self-confidence
Greg Webb Skills
Greg Webb Education Details
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Business - Hrm
Frequently Asked Questions about Greg Webb
What company does Greg Webb work for?
Greg Webb works for Hungerford
What is Greg Webb's role at the current company?
Greg Webb's current role is Director of Operations.
What is Greg Webb's email address?
Greg Webb's email address is we****@****vsu.edu
What schools did Greg Webb attend?
Greg Webb attended Grand Valley State University.
What are some of Greg Webb's interests?
Greg Webb has interest in Children, Education.
What skills is Greg Webb known for?
Greg Webb has skills like Cisco Voip, Communication, Customer Service, Customer Satisfaction, Sales, Management, Cloud Computing, Sales Process, Microsoft Office, Disaster Recovery, Account Management, Training.
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