Russell W. Email & Phone Number

London, England, United Kingdom

• Steered this venerable UK-based mortgage and financial advisors into the future through transformative Design Thinking

London, England, United Kingdom

• Championed groundbreaking portfolio management wealth tools and UX understanding across web & mobile

London, England, United Kingdom

• Consult and lay the UX foundations for the regions No 1 retail bank. Present vision, WoW and UX strategy within on-site workshops as part of a broader digital transformation

London, England, United Kingdom

• UI roll out of key functionality with an established Agile team. Focus on feature parity and stakeholder education on Design System best practice

London, England, United Kingdom

• Pioneered a groundbreaking UX strategy revolutionising their digital banking. Streamlined a new UX sign-off process (Dual-Track UX) prioritising mobile payments within OOTB guidelines.

London, England, United Kingdom

• Guide new business owners through mobile on-boarding focussing on passcode, device registration and biometrics.

London, England, United Kingdom

+ Pearson EducationHow to solve big problems, fast. Facilitate a business and user-centered workshop for a multi-national educator. This focused on delivering a Value Proposition, generating Journey Maps and concluded with a goal-orientated Product Roadmap.

London, United Kingdom

+ Establish. Teach. Inform.The challenge was two-fold; Establish best practices UX within a mature development team then liaise with Stakeholders to raise UX awareness and set workflow expectations.My role was to drive an in-house meeting application on web and corresponding iPad application within the UBS private banking and wealth management space..

• Facilitate, organise and deliver insight from an off-site 'UX Workshops' to launch the Discovery Phase for the companies flagship product using workshops to redefine problems and discover new ones.
• Identify users and their needs
• Uncover pain points
• Share stakeholders expertise
• User journeys Sessions

• Within the Digital Engagement team, drive an education piece on users and their needs incl;
• Personas journeys
• New IA for Schroders.com With over £416BN under management and over 4,100 employees this service design needed to be both insightful and world-class to align with the company’s high standards.

Clerkenwell, Central London

Pushing UX innovation to attract players to a digital lottery provider who have been partnering with charitable organisations in order to build their digital channels.

London, United Kingdom

• UX/UI Design Lead at one of the worlds leading online betting and gaming companies, this involves wearing two hats;
• Industry expert with the visual design authority to put a personal stamp on the creative direction of 14 different territories
• Hands-on key influencer to business at the bleeding edge of some exciting new design technologies. Balance priorities and business with design trade-offs, to lead thinking up to senior management levels and deliver.