Russell W. Email & Phone Number

London, England, United Kingdom

• Steered this venerable UK-based mortgage and financial advisors into the future through transformative Design Thinking

London, England, United Kingdom

• Championed groundbreaking portfolio management wealth tools and UX understanding across web & mobile

London, England, United Kingdom

• Consult and lay the UX foundations for the regions No 1 retail bank. Present vision, WoW and UX strategy within on-site workshops as part of a broader digital transformation

London, England, United Kingdom

• UI roll out of key functionality with an established Agile team. Focus on feature parity and stakeholder education on Design System best practice

London, England, United Kingdom

• Pioneered a groundbreaking UX strategy revolutionising their digital banking. Streamlined a new UX sign-off process (Dual-Track UX) prioritising mobile payments within OOTB guidelines.

London, England, United Kingdom

• Guide new business owners through mobile on-boarding focussing on passcode, device registration and biometrics.

London, England, United Kingdom

+ Pearson EducationHow to solve big problems, fast. Facilitate a business and user-centered workshop for a multi-national educator. This focused on delivering a Value Proposition, generating Journey Maps and concluded with a goal-orientated Product Roadmap.

London, United Kingdom

+ Establish. Teach. Inform.The challenge was two-fold; Establish best practices UX within a mature development team then liaise with Stakeholders to raise UX awareness and set workflow expectations.My role was to drive an in-house meeting application on web and corresponding iPad application within the UBS private banking and wealth management space. Building guidelines and Design Systems was first on the roadmap, followed by raising UX awareness amongst the team, and finally demonstrating an improved experience through workshops, prototyping and within the sprints.

Facilitate, organise and deliver insight from an off-site 'UX Workshops' to launch the Discovery Phase for the companies flagship product using workshops to redefine problems and discover new ones.• Identify users and their needs• Uncover pain points• Share stakeholders expertise• User journeys Sessions

Within the Digital Engagement team, drive an education piece on users and their needs incl;• Personas journeys • New IA for Schroders.com With over £416BN under management and over 4,100 employees this service design needed to be both insightful and world-class to align with the company’s high standards.

Clerkenwell, Central London

Pushing UX innovation to attract players to a digital lottery provider who have been partnering with charitable organisations in order to build their digital channels.

London, United Kingdom

UX/UI Design Lead at one of the worlds leading online betting and gaming companies, this involves wearing two hats;• Industry expert with the visual design authority to put a personal stamp on the creative direction of 14 different territories• Hands-on key influencer to business at the bleeding edge of some exciting new design technologies. Balance priorities and business with design trade-offs, to lead thinking up to senior management levels and deliver direction for a wealth of mobile products and services. I am keen to push a process to invent, improve and continuously maintain UX best practice across the group (and beyond).My role essentially involves putting the user and their needs ahead of features and technology.