Richard Webb Email & Phone Number

London Area, United Kingdom

Providing excellent customer service to residents and guests Promote a thriving community within the gym & spaLeading a small team to ensure outstanding service delivery at all timesEnsure that the facility is looking and operating at the highest possible level at all timesUpdate all SOPs, EAPs, Risk assessments and other operational documents in line with changes in industry best practiceManage the staffing and operating budget, providing monthly expenditure reports to the clientWork with the wider residential estate team to provide a first class residents experience

Tadworth, England, United Kingdom

Oversee the team responsible for the club’s budget, profit and loss, and recruitmentSupervise the fitness floor, supporting exercise programmes and techniques, advising on training and lifestyleMotivate members, understanding their individual needs to help them achieve their goalsDeliver excellent customer service through everything from personal training to processing payments.Manage our corporate client accounts, attending meetings, strengthening relationships and ensuring their needs are met.

Take on a role that spans management, governance and sales of major servicesReport to the General Manager and look after multiple departmentsBe responsible for our swim school, nutritional therapy and fitness studiosOversee our fitness programming, from studio classes to personal trainingContinually improve site standards and team performanceDrive, develop and support your team to achieve ambitious targets

Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyleCarry out high-quality inductions, Personal best programmes, group and personal training sessions, and general gym duties