I have developed one of the fastest and most reliable custom E-commerce platform, delivered exceptional customer support for the past 19 years and successfully resolved every challenge along the way.In Explicit, I am responsible for:• Managing customer expectations to ensure a high level of satisfaction• Supervising tasks to meet deadlines, covering the complete end-to-end cycle (Solution, Architecture, Development, DevOps, QA, etc.)• Primary escalation point for the customers• Organizing meetings with customers on a regular basis to provide a regular update and receive necessary feedback• Architecture of complex solutions in private and public sector• Analyzing business activities and finding best solutions for enhancements• Project management, accounting and finance management• Migrations and support for employees to accept changes as quickly and better as possible• Front-end development• Back-end development• Strong knowledge of REST/SOAP API integrations (B2C and B2B e-commerce implementations, ERP, Courier services, Payment solutions, CRM and Marketing...)• Hardware, Linux system administration, virtualization and hosting solutions• Custom E-commerce development• High traffic portals development• UI / UX• Internet marketing strategies• Search Engine Optimization• Analytics

• Business development for company and clients• Working with clients on defining their ideas and goals• Organizing every day activities for teams (system administration, web development, mobile development, QA & support, sales & marketing)• Finding, evaluating and hiring team members• Mentoring junior team members• Creating estimations and project plans• Manage, develop, and oversee multiple project execution • Development of custom e-commerce solutions• Maintenance and upgrades for e-commerce solutions• Monitoring QA reports and evaluating code quality• Creating and updating project documentation• Accounting and managing finances of every project• Finding new opportunities to improve clients processes, with a focus on providing better solutions for their business (up-selling)

• Sales and marketing• Team management• Designing and administration of Wireless ISP network• Responsible for the purchase orders of new hardware and software• Working with different HW equipment (Servers, Routers, Switches)• Planing and building LAN and WLAN networks for clients• Building VPNs• Linux CentOS configuration (iptables, ssh, apache, mysql, pure ftp, dovecot, exim, RADIUS, samba...)• Routing (Ubiquti, TP-link, MikrotikOS, Cisco - subneting for IPv4, static routing, EIGRP, RIP and OSPFv2 interior gateway protocols, some experience with MESH networks)• Professional web hosting services• Network monitoring (Cacti, Nagios)

• Representing organization to business partners• Manage cash flow to ensure smooth operations • Creating work plans within annual event calendar of Leo Burnett• Preparing technical drawings for new projects• Picking people, creating teams and synchronizing their activities • Creating work schedules• Production of event scenographies• Print production• Cooperation with subcontractors• Providing a high-quality service for clients• Ensure performance goals are met