Jesse Salazar Email & Phone Number

Plano, Tx, Us

Plano, Tx, Us

~Create and manage end-user and an internal documentation processes to assist employees with solving problems and navigating the software.~Answer and return support calls from customers in a call center environment. Work on customer installations, upgrades, and training as needed.~Utilize a help desk ticket system by logging, updating and closing tickets related to all issues.

Virtual

•Contracted with New Generation to enhance listener experience with topical and entertaining content. Remote execution includes strategic use of artist audio, listener discussions and news-related clips.•Helped elevate station’s market weight by increasing evening show rating by 15% where they consistently remain.

Frisco, Texas, United States

• Experienced event technician with expertise in audio, video and lighting equipment setup and operation.• Skilled in working with a variety of equipment, including projectors, switchers and intelligent lighting consoles.• Proven ability to troubleshoot technical issues and provide on-site support to ensure smooth event execution.• Strong attention to detail and ability to work collaboratively with clients and team members to meet project objectives.

17-Week full-time Developer Bootcamp:• Learned technologies involved in creating full stack web apps including Java, Javascript, Spring, Spring Boot, Git, Github, CSS, HTML,Node• Implemented unit tests and deployed apps to Netlify and Heroku• Collaborated with teams on various projects including the design and development of a responsive e-commerce vintage game website.• Learned soft skills that help me become a more effective communicator, problem-solver, collaborator, more adaptable and enhance my ability to work in a high-pressure environment.

Dallas-Fort Worth Metroplex

• Coordinated music scheduling and rotation changes by conducting market research to review song performance and chart position in collaboration with Program Director• Cultivated and maintained strategic partnerships with label representatives to gain access to exclusive tracks, artist interviews, and promotions• Oversaw all aspects of program management, including supervising and coaching part-time staff, as well as booking mix shows• Championed revenue generation by enhancing afternoon show ratings and value enabling sales department to increase price per unit of advertising space• Developed transferable skills, including communication, problem-solving, collaboration, adaptability, and working in high-pressure environments

Phoenix, Arizona, United States

• Spearheaded concept design and implementation for ‘Loco and Class’ morning show while undertaking hosting duties• Partnered with co-workers to plan daily shows, research topics, and write scriptsMaintained high audience engagement rates through organizing fundraising and community eventsStrengthened brand awareness by arranging community gatherings, including entertainment and meet-and-greet events• Developed transferable skills, including communication, problem-solving, collaboration, adaptability, and working in high-pressure environments

W3Schools Certification, Junior Web Developer

Associates Of Applied Arts, Recording Engineering/Music Business

Activities and Societies: Major:Recording Engineering Minor: Music Business