Consulting with an asset management business on its digital transformation as it seeks to venture into new sectors.

Managed cross-functional teams to craft and execute strategic delivery approaches for prospective and existing clients. Developed trusted advisor relationships with senior client stakeholders, expanding engagement lifecycle and identifying new business opportunities. Aligned internal resources to meet client needs amidst competing demands, ensuring prioritisation and efficient allocation of company assets. Pivoted commercial strategies, resourcing, and delivery plans in response to evolving client requirements. Acted as liaison between clients and internal teams, advocating for client interests and guiding delivery teams to meet strategic objectives.Clients include: Atida, Phoenix Medical Group, Citi Private Bank, Imperial War Museums.

Guided C-suite executives, digital leaders, and product managers in defining and implementing digital transformation strategies. Fostered strong relationships with senior-level stakeholders to become trusted advisor for long-term digital initiatives. Led discovery activities to align client ambitions with practical solutions, considering business context and customer touchpoints. Developed data strategies to generate actionable insights for strategic objectives and commercial outcomes. Advised on e-commerce best practices and agile methodologies to maintain competitive edge in highly regulated industries, including pharmacy sector. Directed digital strategy and business consultancy for high-profile clients such as Starbucks, Citi Private Bank, and Swarovski, driving e-commerce growth and digital transformation across diverse industries including retail, healthcare, and hospitality. Worked with multiple e-commerce platforms including Adobe Commerce (Magento), BigCommerce, Shopify Plus, Spryker, and Salesforce, as well as broader solutions like CRMs, Akeneo PIM, CMS (e.g., Drupal), and Marketing Automation (e.g., Dotdigital).

Using extensive commercial, digital, and technical experience and expertise, to create and enhance a digital roadmap for clients wanting to start, develop or expand their e-commerce proposition. Helping clients understand different technologies available - and their relevance to achieving business objectives. Taking a 'business objectives' approach that never loses sight of a client's goals; who really gets inside a client's business, understands a client's targets, and helps identify the right starting point for a client's digital transformation journey.

Consulting on e-commerce and digital marketing projects for enterprises looking to develop their digital proposition or establish a digital presence for the first time. Using extensive commercial, digital, and technical experience and expertise, to create and enhance a digital roadmap, select appropriate vendors/supplier/integrators, and to identify suitable technologies appropriate for the digital proposition.Consulting on the development and enhancement of buying and negotiation strategies, the identification of new income streams, and the strengthening and motivation of buying teams.

Strategy development, strategy implementation, stakeholder management, change management, project management, digital marketing, social media, e-commerce sales, SEO/PPC, team leadership. Agile project management methodology. Vendor selection, leadership, third-party management.Developed digital and e-commerce strategies, got Board approval, researched technologies and providers, and got an industry-leading digital proposition built. Key instigator of change management within the organisation, persuading colleagues to "learn to love digital"​. Led development and launch of 3xpress.co.uk in south London, using technology to drive efficiencies which could be passed on to a new sector of customers (previously not targeted) in lower prices.Cost-savings and efficiencies delivered; new sales and income channels opened up.New service offerings to online customers launched: 'Late Orders', 'Smart Quotes', 'Smart Vouchers'. Resulted in increased customer spend, margin, and retention.Created social media proposition from scratch, using Twitter, FB, Pinterest to extend the company's 'reach' and ability to converse directly with its customers.Vendor selection resulted in implementation of Magento e-commerce platform, investigation of Stibo and Informatica PIM systems. Used agile methodology, and extensive experience of selecting and managing third party technology providers (e.g. Dotmailer, SEO/PPC agencies).

Identified and coordinated the joint buying opportunities of Bidvest Europe to leverage the purchasing scale of the Group. Drove down commodity cost prices.Worked with different business models, cultures and capabilities to develop a European joint-buying strategy. Established structures and processes (none had previously existed) in collaboration with senior stakeholders.

Led a purchasing team of 35. Developed and implemented a new buying strategy, which increased income, reduced cost prices, and improved administrative efficiency.Reorganised the team so as to get the right people in the right roles.Secured unbudgeted money to fund training and personal development - improved performance of the reorganised team.

Supplier management, buying tenders, supplier negotiations, supply chain management, promotion programme development, own label product development.