Hub Tech Global Sdn Bhd specializes in web development, IT training, and consultation services designed to drive growth and efficiency of SMEs. This company helps businesses overcome technology challenges and thrive in the digital age, by using cloud and open-source technologies.Responsibilities:- Oversee the deployment, configuration, updates, and maintenance of web-based systems, cloud VMs and infrastructure.- Analyze and diagnose system performance bottlenecks and implement solutions.- Monitor and identify potential IT risks and vulnerabilities.- Maintain accurate and up-to-date documentation of IT systems and procedures.- Provide technical support to middle management, both in person and remotely.

Part of Automattic, Inc., WordPress VIP provides white-glove technical support to high-profile customers on enterprise-grade infrastructure, serving billions of web requests per day. Clients include Meta, the White House, BBC, Al Jazeera, NewsCorp, CNN, TED, CapGemini, Merck, Salesforce, Samsung, and more.Responsibilities included:- Provided white-glove managed scalable hosting support for high-profile, high-traffic websites running on full-stack and headless WordPress environments.- Debugged and troubleshooted mainly edge-case issues on performance optimization and website operations.- Collaborated with internal engineers and external developers to ensure swift resolution within SLAs.- Updated documentation related to internal troubleshooting and debugging processes based on the dynamically changing requirements of customers.Tools used:Zendesk, Git, Slack, JIRA, Atlassian, CircleCI, Docker, Kibana, Grafana, New Relic, WordPress, MariaDB / MySQL, PHP, NGINX, Docker

Cybernet specializes in crafting mobile-first experiences for businesses of all sizes, from startups to established enterprises. Its expertise lies in developing mobile websites and apps, as well as seamless integrations with cloud-based solutions, specifically Google Workspace. Cybernet also offer comprehensive IT training programs to equip teams with the skills they need to maximize their technology investments.Responsibilities included:- Analyzing current IT infrastructure and recommending areas for improvement.- Designing and developing web-based systems and solutions based on client requirements.- Coordinating with clients throughout the project, providing regular updates and progress reports.- Developing and delivering IT training programs for clients to ensure that they can effectively utilize the implemented solutions.- Providing ongoing technical support to clients, addressing any issues and troubleshooting problems.

KKIP Sdn Bhd is a leading industrial park developer and operator in Sabah, Malaysia. It offers a comprehensive range of services and infrastructure to support businesses across various sectors to drive economic growth and industrial development. KKIP is under the purview of the Sabah State Ministry of Industrial Development (a.k.a. Trade and Industry).This is a political appointment, reporting to the then Chairman, i.e. Deputy Chief Minister cum Minister of Trade and Industry, Sabah State Government. Seconded to the Ministry on social media and database interfacing for the Ministry and across departments and agencies under its jurisdiction, amongst other responsibilities.