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"We must all do the best we can in whatever situation we're in. Never give up." -Stephen HawkingLearning is a lifelong commitment of mine. I take every opportunity to improve my knowledge and skillsets.I log in every day ready to give it my all, with usually a smile and good humor. When I log out, it's with the feeling of accomplishment knowing I did everything I could, to the best of my abilities. And if on further reflection I come up with a better solution, I will go back and improve upon my work.One of my strengths is my analytical skills and the use of data to support colleagues and company leadership. With my accurate forecasting and data analysis, I am able to provide recommendations and feedback that allows us to best manage current and future resources. I excel at being able to present and explain data in a clear and understandable manner.Balance is important to me. By being able to work remotely and independently, while still working as a team. Never satisfied with the status quo, wondering why a process is the way it is and recognizing ways to improve it. My current aspirations encompass being able to utilize my unique skillsets and further growth of them. While noting my experience below and overarching passion for technology.Previously an experienced Mortgage Loan Officer with a demonstrated history of increasing production. Skilled in but not limited to Operations Management, Customer Service, I.T., Sales, Communication, and Inventory Control. Strong finance professional with an Associates and a Bachelors focused in Finance/ Business: Global Politics from Arizona State University. With my goal for always learning, I am currently pursuing my interests in Data Analytics and Management.
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Data Analytics Lead ConsultantAllstateUnited States -
Senior Financial AnalystAllstate Nov 2022 - Present- Established new financial reporting measures for marketing production by using SQL and analyzing /identifying appropriate databases. Includes the ability to track overall value of customers gained by specific marketing tactics and provide analysis by specific customer segments. - Took over established forecasting and improved various aspects of the overall process and modeling. Provided forecasting plans that support our Direct new business, which gets approved at the Board and CEO level. Providing ongoing support around forecasting requests and presenting monthly updates in our Monthly Financial Reviews. - Completed and supported cross-departmental forecasting and finance projects for adjacent teams needing support and identified SQL query improvements for other teams and their toolsets. - Recognized databases and dashboards with inaccuracies or incorrect code and provided or helped with fixes. - Support the team with general automation of many workflows. Freeing resources and improving accuracy in reporting. - Led a team for our IDE recruiting efforts, where I helped implement training for hiring managers and identified possible ways to remove unconscious biases in hiring processes by performing analyses utilizing team resources and AI. - Help train and support new hires on our team, and document processes and instructions for new and established workflows. -
Business Process Consultant IiiNational General Insurance Oct 2021 - Nov 2022- Subject matter expert in Workforce Management Alvaria / Aspect software, forecasting, scheduling, and general WFM operations. With extensive experience around the Genesys suite. Currently pursuing new skills and challenges under the business analyst team.- Forecasts and reports are consistently accurate and easy to understand. Compiling as many relevant data points as possible to determine trends for future projections. I encourage the use of communication between different roles and departments to provide as much insight as possible to help facilitate this.- Contributes to the success in meeting our goals by having identified, created, and implemented various formulas, forecasting models, and process improvements that help the overall accuracy of our reporting, efficiency, and ability to determine FTE needs. - Improved interdepartmental collaboration and cohesion. Working more efficiently and effectively by leading with positivity, clear communication, feedback, and training.- Forecasting responsibilities: volumes, claims, handling times, staffing needs, workloads, and billables. Onshore & Offshore - Various inbound and outbound/ back office groups.Was responsible for all onshore scheduling based on forecasted coverage needs (100+ employees). - Additionally, responsible for performance tracking, month-end billables, external client reports, general ticketing research, analytics, report generation, and SQL query creation. -
Customer Care Forecasting And Scheduling AnalystNational General Insurance Apr 2019 - Oct 2021 -
Production Partner / Senior Loan OfficerFairway Independent Mortgage Apr 2018 - Oct 2018*please see below
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Senior Loan OfficerArizona Mortgage Specialists Apr 2017 - Mar 2018*please see below -
Loan Officer AssistantAcademy Mortgage Corporation Sep 2015 - Mar 2017*- Quickly became an Arizona Licensed Loan Originator (NMLS# 1391424) and a major contributor to multiple high-producing teams and branches.- Grasped and exceeded with technical proficiency in multiple LOS systems (IHM, Encompass & Calyx Point), including Desktop Underwriter (DU), Loan Prospector (LP), Optimal Blue (OB) as well as multiple marketing/ CRM systems in which I helped create, plan, implement, and manage campaigns through.- Created new systems and databases that enabled the team to better serve our clients, improve productivity, and increase closings.- Performed as an interdepartmental liaison, due to my ability to see through challenges while remaining composed and still communicate effectively.- Able to prequalify borrowers, gather and analyze documentation, research guidelines, apply critical thought to files, negotiate rates, and close on-time contracts - all while providing exceptional customer service. -
Service & OperationsIndustrial Automation Services, Inc. Jun 2013 - Sep 2015- Created/ managed a new website allowing customers to contact the company and access valuable resources that are helpful to them and employees alike.- Able to quickly grasp product/industry knowledge and the ability to assemble/ work on products in-house or out in the field to become a valuable servicing asset.- Was selected by our biggest vendor to become our only certified analytical technician. Ex: Sensory equipment for pH, Turbidity, Conductivity, etc. Was responsible for calibrating most if not all of the City of Tucson and Epcor sites. Along with many more various pump/analytical sites around the valley, Scottsdale, Chandler, Gilbert, and more. - Safety certified to perform unsupervised service at multiple industrial sites including power plants, municipal water facilities, and general industrial sites. This service included working on customers' most critical systems. -
Sales/ Customer ServiceApple Oct 2010 - Sep 2013- Continued to be a top performer by being recognized for my sales, customer service, focus, and ability to implement new company initiatives. - Experience as a team leader and mentor. Was selected to travel to different stores and provide insight on their performance to drive their individual results.- Quickly learned and adapted to exceed in the numerous new Apple initiatives and products. I was specifically recognized for driving our individual store to become #1 in the world with the Apple Store App and its ‘in-store payment option’. -
Sales/ Customer ServiceBest Buy Aug 2008 - Oct 2010-Consistently recognized for my positive attitude, focus, exceptional customer service, and top sales performance at a store and even district level.-Started within the Geek Squad my senior year of H.S. and utilized my technical background to excel there and then took on new challenges focusing on sales.-Fast to learn multiple departments and all facets of the store and retail environment. Consistently the top performer in sales across all 3 departments.
Cody W. Skills
Cody W. Education Details
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Finance/ Global Politics
Frequently Asked Questions about Cody W.
What company does Cody W. work for?
Cody W. works for Allstate
What is Cody W.'s role at the current company?
Cody W.'s current role is Data Analytics Lead Consultant.
What is Cody W.'s email address?
Cody W.'s email address is co****@****age.com
What is Cody W.'s direct phone number?
Cody W.'s direct phone number is +180123*****
What schools did Cody W. attend?
Cody W. attended Arizona State University, Chandler/gilbert Community College.
What skills is Cody W. known for?
Cody W. has skills like Sales, Operations Management, It Operations, Financial Services, Customer Service, Hands On Problem Solver, Servicing Products, Communication, Self Driven, Dedicated Professional, Teamwork, Instrumentation.
Who are Cody W.'s colleagues?
Cody W.'s colleagues are Tracy Chiasson, Laura Anglin, Amanda Merced, Colin Wheeler, Brian Agee, Danny Grant, Dinesh Sunar.
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Cody W Buck
Innovative Marketeer Known For Revolutionizing Consumer Engagement And Brand Expression.Little Rock, Ar1dpabranding.com
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