• Collaborated with the marketing team on international HSE event campaigns.• Developed and implemented communication strategies for international health events. • Designed visually appealing materials for awareness campaigns.• Audited and supervised ground handlers' tasks.• Crafted policies and procedure manuals.• Investigated and enacted corrective measures.• Collaborated with cross-functional teams to ensure messaging consistency.

• Developed visual materials for the safety, security, and quality departments.• Drafted official communications in Arabic and English for government entities.• Provided administrative support to the team.• Managed phone calls, scheduled meetings, and assisted departmental candidates. • Conducted administrative duties, including report writing and meeting minutes.• Analyzed data on aircraft damages, ramp, and airport incidents.

Customer Service Agent