William "Eric" Doolittle Email & Phone Number

Consulting Project Manager working on client engagements. Key projects included data transformation from legacy systems to AWS and Salesforce implementation. Utilized Agile Project Management and Scrum methodologies.Coordinated bi-weekly sprint demo/requirements review sessions with client to refine the deliverables.Delivered to plan and in budget major.

Project Manager managing Enterprise “Big Rock” business-critical Salesforce Projects; delivering projects with an overall annual benefit of $8MM+.Adopted Consultant Program Manager approach keep business and delivery teams laser-focused on coordination and deliverables; overcome the silos inherent within the organization. Meet weekly with the technology.

Atlanta Metropolitan Area

• Responsible for leading team of two Project Managers and vendor on-shore and off-shore teams in the successful delivery of a large scale multi-year enterprise application monitoring platform migration consisting of six.
• Successfully delivered a large scale multi-year enterprise application monitoring platform migration resulting in a $27+MM savings over 5 years.
• Through the use of efficiencies and continuous process improvements, was able to return over 20% of the program’s $9MM budget while delivering on time.
• Utilizing Kanban methodology gained 25% efficiency over the original year one plan for development efforts. Gained a 40% time savings for each application migration.
• Responsible for strategic and tactical planning, developed roadmap and detailed project plans for each work stream – development, infrastructure, application and hardware migrations, training, validation, decommission.

Atlanta Metropolitan Area

• Directly accountable to both application and operations leadership. Actively worked with the Product Owner in the development of Vision and Epics and facilitated product backlog refinement and grooming. Mentored team’s.
• Successfully delivered of over 25 projects ($250K – $4+MM) with all projects being 100% in compliance with PMO policies. Achieved 100% passing score on all audited projects.
• Directly accountable to the AVP and Director of Operations, led on-time / in-budget successful delivery of $4+MM cloud migration and disaster recovery (DR) data center build-out.
• Successfully delivered the implementation of a $2+MM enterprise video platform installation (COTS) with team of vendor, four business and technology units for installation, development, and deployment. Led design team.

Atlanta Metropolitan Area

• Responsible for mentoring and supporting lead architects and team leads in transition to enable them to manage their groups’ projects following established project management methodologies.
• Successfully created and delivered comprehensive PM Playbook and detailed delivery plans for Architects.
• Delivered business and technical requirements and use-case documentation for the redesign of a transportation management / routing system and new Warehouse Products Return system.

Charlotte, North Carolina, United States

• Responsible for supporting merger-related activities as lead for data transformation and migration activities of client accounts / reporting services within the Wealth Management Banking division.
• Directed SDLC development project to build custom intranet site to meet division requirements. Developed custom end-user training materials and conducted training sessions impacting 20K+ users and resulting in a.

Columbus, Georgia, United States

• PMO Project Manager providing consultative and project management support for an emerging PMO in support of a 2 year multi-work stream transformation program. Directly managed $4MM portfolio of enterprise critical.
• Served as Consultant for business process and database development, training and compliance / controls review in preparation for Treasury audit. Managed development and implementation of enterprise Treasury Reporting.
• Marshalled two business and four technology groups and vendor to meet time critical enterprise regulatory project for a system to over 320 branches. Emphasis on planning and quality management of vendor and team.

Charlotte, North Carolina, United States

• Trusted Advisor for the Audit, Financial Controls, and Compliance work streams for a $50M multi-year conversion. Ensured business units and the other 43 work stream Directors and Trusted Advisors followed PMO.
• Served as Consultant for business process and database development, training and compliance / controls review in preparation for Treasury audit. Managed development and implementation of enterprise Treasury Reporting.
• Reporting to the VP, Controls and Compliance, evaluated current processes, identified improvements, and implemented recommended process improvement to remediate gaps during migration of legacy compliance reporting.

Atlanta Metropolitan Area

• Led team in developing Enterprise Continuity and Compliance Program (PMO) including development of process-based quality management system. Working with Corporate Supply Chain Management, Project Manager in Third Party.
• Gained C-level buy-in for creation of Continuity and Compliance PMO ensuring subsidiary preparedness to pass external audits for Sarbanes-Oxley (SOX) and Payment Card Industry (PCI). Led team in developing audit plans.
• Developed an Enterprise Program Management Governance methodology including standardized vendor requisition process and engagement governance process. Implemented incentive-driven SLA’s and deliverable documentation.

Atlanta Metropolitan Area

Responsibilities encompassed sales, process management, and mortgage loan closing. Became top producer during second month in position.

Provided logistics support to the Department of Transportation Security Administration (TSA) during the initial roll-out and training of TSA agents. Streamlined the inventory management for materials and uniforms distributed to 500+ TSA agents in Portland and Greenville. Short-term contract.

• Single point of contact for state agencies, retailers, and publishers in the implementation of web development projects and content management system implementations. Responsible for managing resource activities with.
• Instrumental in the turn-around of $250,000 highly customized content management system implementation at a major US retailer. Taking over the project mid-implementation, established a trusted relationship with the.

Atlanta Metropolitan Area

• Led multiple client engagements delivering complex packaged application system implementations and conversions utilizing sound, widely accepted, project management principles. Engagements were valued up to $250,000.
• Directly responsible for generating over $350,000 in new business for a mature user base by leveraging established relationship. Managed the team of developers and contractors for the client deliverables.

Atlanta Metropolitan Area

• Led team in quarterly maintenance releases for retail banking application, reducing the number of defects, year over year, and increasing client satisfaction. Releases were always on-time. Achieved a 90% lifetime.
• Responsible for project planning, test planning, release planning, implementation and resource utilization. Responsible for directing consultants, contractors, and client resources.
• Key contributing member of installation team for implementation of a retail banking application replacing a paper-based manual system in Bucharest, Romania. Conducted end-user training courses and provided go-live.
• Conducted curriculum planning and developed custom training programs for retail banking teller and customer service applications.

Atlanta Metropolitan Area

Worked closely with Account representative in ongoing partnership with a large financial services company resulting in annual revenue in excess of $10MM. Conducted solution demonstrations for external clients. Conducted Technical Needs assessments in support of the Sales Teams’ proposal creations.

Masters

Bachelor Of Science - Bs