Wee Yi Ming Email & Phone Number

Singapore

Singapore

-Spearheaded the breakthrough into different categories, acquired and expanded the clientele base to get more users for our E-commerce Software.-Spearheaded the Productivity Solution Grants program for our clients.-Generated new leads through market research and analysis, resulting in a 30% increase in new merchants and bigger pool of clientele base across various industries. -Collaborated with cross-functional teams to ensure on boarding deadlines were met as per customer… Show more -Spearheaded the breakthrough into different categories, acquired and expanded the clientele base to get more users for our E-commerce Software.-Spearheaded the Productivity Solution Grants program for our clients.-Generated new leads through market research and analysis, resulting in a 30% increase in new merchants and bigger pool of clientele base across various industries. -Collaborated with cross-functional teams to ensure on boarding deadlines were met as per customer request.-Analyzed customer feedback and made recommendations that improved customer satisfaction-Utilized CRM software to track customer data, interactions, and activity, resulting in improved customer service Show less

-Selected to become Galaxy Specialist within a year by consistently achieving sales figure and audit tests conducted by product trainers & mystery shoppers-Enhance customer experience by providing qualityassistance and in depth product knowledge to clear their doubts and objections-Upselling & Cross-Selling of Samsung products through the recommendation of productsthat meet their specific needs-Sales operation at large scale events (IT shows, Corporate roadshows)… Show more -Selected to become Galaxy Specialist within a year by consistently achieving sales figure and audit tests conducted by product trainers & mystery shoppers-Enhance customer experience by providing qualityassistance and in depth product knowledge to clear their doubts and objections-Upselling & Cross-Selling of Samsung products through the recommendation of productsthat meet their specific needs-Sales operation at large scale events (IT shows, Corporate roadshows) -Mentoring floor salesman & junior promotors on product knowledge and sales strategies. Show less

-Assist in PDVL applications for existing Uber drivers & New drivers-Warm & cold-calling drivers to introduce Uber platform -Introduce our competitive car rental rates and incentives provided by Uber.-Scheduling of appointments for Drivers to head down to Uber Hub to experience a seamless onboarding process.-Establish customer relationships by calling them to check on their progress and feedbacks.

-Promoted to Senior Mobile Representative in my first year of work-Enhance the customer experience by providing qualityassistance and in depth product knowledge to clear their doubts and objections-Upsell customers through the recommendation of productsthat meet their specific needs-Sales operation at large scale events (IT shows)