• Promoted from Project Manager II• Serve as subject matter expert for one or more product lines to provide support for Project Management team members, educate customers on the related operational services, and drive synergies across service lines.• Independently lead the Planning and Setup, Monitoring, and Closeout phases of study management, including projects with multiple product lines, which include:- Gathering customer requirements and relaying to internal teams.- Developing study documentation. - Distributing/tracking equipment.- Creating/distributing reports.- Archiving study data and documentation.- Appropriately setting and fulfilling of customer expectations.• Monitor study timelines and manage the financial components of each study, which include:- Budget reviews- Revenue forecasting- Scope changes- Invoice reconciliation• Identify potential study risks and mitigations, and escalate as appropriate.• Manage internal/external negotiations and promote collaboration to foster a positive team environment, effective communications, and efficient use of resources to meet study timelines and contractual obligations.• Apply problem-solving strategies to address customer issues and maintain issue tracking documentation to monitor progress and ensure timely resolution to customer escalations.• Serve as department lead for operational readiness of new product initiatives.• Work alongside ERT’s Medical Consultants to help clients in designing protocols, analyzing their clinical data, and editing/reviewing reports.• Train and mentor new hires of the Project Management team.

• Promoted from Project Manager• Lead over 30+ clinical trials in the planning and setup, monitoring, and closeout phases of study management• Assess and adjust financial components of studies including, but not limited to, budget updates due to scope changes, invoice reconciliations, and study forecasting• Manage internal/external negotiations and promote collaboration to foster a positive team environment, effective communications, and efficient use of resources to meet study timelines and contractual obligations• Serve as PM point of contact for operational readiness regarding new product initiatives• Work alongside ERT’s Cardiac Safety Medical Consultants to help clients in designing clinical trials, analyzing their cardiac safety data, and editing/reviewing reports• Train and mentor new hires of the Project Management team

• Promoted from Project Coordinator• Manage over 30+ clinical trials throughout all three phases of ERT’s Project Assurance methodology: Planning and Setup, Monitoring, and Closeout• Work alongside ERT’s Cardiac Safety Medical Consultants to help clients in designing clinical trials, analyzing their cardiac safety data, and editing/reviewing reports• Assess and adjust financial components of studies including, but not limited to, budget updates due to scope changes, invoice reconciliations, and study forecasting• Serve as the primary clinical point of contact for internal departments and clients• Participate on internal committees to identify and implement process improvements• Train and mentor new hires of the Project Management team

• Manage and aid in over 50+ clinical trials throughout all three phases of ERT’s Project Assurance methodology: Planning and Setup, Monitoring, and Closeout• Assist and work alongside ERT’s Cardiac Safety Medical Consultants to help clients in designing clinical trials, analyzing their cardiac safety data, and editing/reviewing reports• Assess and adjust financial components of study management including, but not limited to, budget updates due to scope changes, invoice reconciliations, and study forecasting• Lead in managing various aspects of a project as requested and oversee other related projects and tasks as assigned• Serve as the Primary or Secondary clinical point of contact for internal departments and clients• Participate on internal committees to identify and implement process improvements• Train and mentor new hires of the Project Management team

Department of Emergency Medical Services

• Respond to emergency medical requests during concerts, sporting events, festivals, large public functions, etc.• Perform on spot assessments of patient's condition and determine a proper course of treatment to provide basic life support• Assist in the transfer of patients to the emergency department of a healthcare facility when needed

• Promoted to Supervisor of Structured Sports from Intramural Game Staffer (September 2010 - March 2012)• Supervised on-site Intramural and Club Sports activities to ensure safety, well-being, and sportsmanship of student athletes • Coordinated and delegated the responsibilities of my staff, both statisticians and referees, during an intramural game• Managed and resolved any medical emergencies and sports conflicts that occurred during game play

• Served as a resource to the student body, act as a liaison to recognized student organizations, and promote student engagement and involvement at Drexel• Created, implemented, and managed campus-wide programs and activities that impact Student Life• Planned and promoted professional and leadership development workshops to the student body

• Coordinated with Departments to compile and analyze information and data for ABET Re-accreditation • Organized and hosted STEM Outreach events for elementary to high school students from the Philadelphia area • Liaised between the College of Engineering and engineering focused student organizations

• Researched, analyzed, and made recommendations for and created a repository of recruitment techniques and events• Met and communicated with prospective students and families to the College of Engineering• Spearheaded the initiative to create better opportunities and resources for engineering students to study, research, and intern abroad

• Conducted contact and market research on a daily basis using Hoovers, LinkedIn, company websites, and other resources to support new business development and marketing plans in line with revenue growth targets• Partnered with Global Account Managers, Business Developers, and Sector Leaders to prospect new clients and maintain relations with existing ones• Generated 4 client leads via inside sales for Business Developers to follow through on in my last month

• Coordinated customer update files - making biller contacts, tracking requests, and following up on responses• Assisted with biller payment research and performed simple payee updates• Monitored a variety of exception reports for online bill payments, online account transfers, and NCOA updates• Provided administrative tasks related support to efficiently process statuses within the internal tracking system

• Promoted to Director of Network from Network Associate (June 2011 – May 2012) and oversaw a team of 9 Network Associates who all oversee a collection of 59 Chapters across the globe• Developed and implemented strategies in support of the organization’s overall strategy• Identified, scanned, monitored, forecasted, and assessed the organization’s external and internal environment in anticipation of possible changes via Chapters and organization

•Supervised and educated 18 toddlers ages 3-5, 3 of whom were of special needs•Fostered social and educational development under direction of the teacher•Served as occasional translator to bridge the language gap between teacher and child/child’s family

•Maintained, cataloged, and created legal case files by filing daily index pleading, correspondence, legal research, and attorney notes •Corrected filing, labeling, indexing, shelving, and other clerical errors•Served as secretary when needed•Filed and archived 100+ case files for 3 attorneys

•Multi-tasked between food prepping/making and cashier responsibilities•Stocked and managed inventory •Maintained store cleanliness and station operations•Opened and closed business operation on a daily basis