Project Manager
CurrentJoined Allstate Roadside to manage the implementation and deployment of mobile applications. Additionally, managed the rollout of Allstate Roadside’s call center and fulfillment responsibilities for Allstate’s Drivewise program.Designed and implemented the Assistance On The Go mobile applications including roadside assistance and location based services that have been downloaded over 200,000 times.Planned and executed rollout of the call center and fulfillment operations within ARS for 1MM insured.Managed development of support and technology operations for advertising campaign to reach estimated 3.6 million new Allstate customers.Responsible for managing rollout and maintenance of mobile roadside assistance programs for partners.Modified location based services program to save $120,000 annually.Maintained and enhanced SMS texting initiatives.