Create value by providing strategic, accountable leadership across all business functions, operations, divisions, and teams. Strong business partner who leverages people and processes to facilitate team and corporate success. Orchestrate business transformations and organizational culture changes that position enterprises for profitable, sustainable, and scalable growth. Build and lead high-performing teams of multidisciplinary professionals to meet and exceed aggressive business goals.★ ★ ★ Throughout my versatile career, I have contributed significant value—and revenue and profitability—to a wide range of industry sectors and market segments. I consistently have exhibited a passionate commitment to excellence across business operations, customer service, and business development, and have made a positive impact on companies’ ability to achieve objectives.For more than a decade, I have devised strategies and solutions that have engaged key stakeholders, enabled sales, and established strong organizational cultures. My influence and leadership have spanned startup operations, business transformations, and strategic initiatives that have streamlined operations; created business excellence; and positioned enterprises for profitable, sustainable growth.Select results include the following:➤ At Cintas, I led a successful turnaround in the Cleveland market, reversing it from significant annual losses to double- and triple-digit improvements in net income and sales. Within 3 years, I elevated the market to rank in the Top 5 of 210.➤ I established world-class customer service, innovative marketing campaigns, and operational excellence at Wilkin Marketing, resulting in a 30%+ YoY increase in net income, baseline revenue growth, and brand equity.➤ Most recently, I built a new department that enabled Storopack to enter the paper industry; meet aggressive targets in production and yield; and comply with all quality, customer, and OSHA standards.Not only have my efforts been illustrated by top- and bottom-line results, but also by my diligence in developing teams. I bring a people-centric approach to every effort, working with and leading teams to accomplish goals. I recognize that a company’s greatest asset is its people, and act accordingly by rallying employees across functions and organizational levels around common objectives. I coach individuals and teams to achieve their full potential, attaining performance levels they never thought possible.
Listed skills include Account Management, Training, Customer Satisfaction, Sales, and 26 others.
