-Boosted conversion of potential network leads to in-person visits by 13% through strategic engagement-Led a pivotal role in the company's transformation by developing automated Excel reports to streamline case progress tracking, thereby enhancing efficiency and promoting data-driven decision-making-Orchestrated the consolidation and thorough analysis of incoming customer inquiries, subsequently distributing them to 26 stores strategically, optimizing customer engagement and ensuring prompt responses-Managed back-end services, improving customer satisfaction and loyalty, while serving as a crucial liaison, ensuring efficient reporting and proactive management between different departments of the corporation

Enhanced proficiency in accounting through meticulous daily calculations of revenue, expenses, and supply volume, ensuring precise financial records and contributing to informed decision-makingElevated communication during customer interactions by effectively conveying product information, addressing customer inquiries thereby fostering stronger customer relationships and overall satisfaction levelsOversaw product stock levels, ensuring efficient inventory management and averting overstock issues

Successfully curated and published promotional posts on the company's social media platforms, effectively promoting both Mother's Day and Moon Festival campaigns, each garnering an average of 100 interactionsDemonstrated exceptional networking and recruitment skills by welcoming 85 new contractors into the organization, significantly elevating the company's visibility and bolstering employee welfarePlayed a pivotal role in the content creation process, contributing to script writing and layout editing for the quarterly E-newsletter, ensuring a professional and engaging communication tool for stakeholderDemonstrated proactive initiative by representing Innolux, strategically proposing and securing a successful cooperation with Dachan Foods (Asia), generating over ten thousand New Taiwan Dollars (NTD) in revenue