Wei-Ting Hung Email and Phone Number
Wei-Ting Hung work email
- Valid
Wei-Ting Hung personal email
I'm Wei-Ting, a dedicated Customer Success Manager with a strong focus on partnering with international B2B companies to drive mutual success. Based in vibrant Taipei, I am fluent in Chinese, proficient in English, equipping me with the skills to facilitate seamless communication and collaboration across diverse cultures. My mission is to empower clients across cultures to achieve their goals while fostering long-lasting relationships.🌟 Why Customer Success Matters:I firmly believe that customer success is the cornerstone of sustained growth. By fostering strong relationships, understanding client pain points, and delivering impactful solutions, I contribute to the growth and prosperity of both our clients and our organization.💼 Experience & Expertise:．Global B2B Dynamics: With extensive experience in international B2B environments, I understand the complexities and nuances of cross-border business.．Strategic Advisor: I thrive on providing strategic guidance to clients, aligning their objectives with our solutions for tangible business growth.．Cultural Sensitivity: I am adept at navigating cultural nuances, ensuring effective communication and relationship-building in a global context.．Data-Driven Insights: I leverage data to uncover trends and opportunities, helping clients make informed decisions and maximize value.．Client Advocacy: I am a tireless advocate for my clients within my organization, ensuring their voice is heard and their needs are met.Let's Connect Globally:I am eager to connect with professionals who share my enthusiasm for international B2B collaboration, cultural sensitivity, and customer success excellence. Whether you're a global business leader, a language aficionado, or someone intrigued by the dynamics of cross-cultural interactions, I invite you to connect and engage in insightful conversations.Feel free to drop me a message or send a connection request. Thank you for exploring my profile, and I'm excited to exchange ideas and experiences with you!weiting@gremlinworks.co.uk
Gremlin Works
View- Website:
- gremlinworks.co.uk
- Employees:
- 9
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Head Of MarketingGremlin WorksTaipei City, Taiwan, Taiwan
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Digital Marketing Customer Success ManagerGremlin Works Jun 2020 - PresentTaipei City, Taiwan1. Client Engagement: Serving as the primary point of contact, I build strong relationships with B2B clients, acting as their advocate within our organization.2. Strategic Advisory: Collaborating closely with clients to understand their business goals, I provide strategic guidance on optimizing our solutions to maximize ROI.3. Onboarding and Adoption: Orchestrating seamless onboarding experiences, I ensure clients swiftly integrate our offerings and achieve rapid time-to-value.4. Solution Customization: Tailoring our products/services to meet the specific needs and challenges of each client, I drive long-term satisfaction and loyalty.Proactive Support: Anticipating client needs and potential roadblocks, I offer timely solutions that keep clients on track toward their goals.5. Data-Driven Insights: Leveraging data analytics, I provide clients with actionable insights to enhance their decision-making processes.6. Renewals and Expansion: Collaborating with sales teams, I identify upsell and cross-sell opportunities, ensuring clients continue to benefit from our solutions.
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Product Owner And Customer Success ManagerInsidr.Co Mar 2019 - Feb 2020Paris Area, France- Communicated with INSIDR Travelers and solved their problems efficiently during their trip to France.- Set up, managed, analyzed, optimized and scaled customer acquisition journeys and performance campaigns over the website and social media.- Managed B2B & B2C Marketing in Chinese Market - Operated various social media tools for the Chinese speaking market • Social media traffic increased by 300%- Published, translated and optimized website content (SEO)- Customized and implemented B2C Services • Designed Customized exclusive travel Itinerary and created excellent experiences for travelers- Organized and generated emailing strategy • highest open rate: 71.43 % • highest click rate: 42.86 %- Formed alliances and managed partnerships with Chinese speaking service providers. -
Marketing, Public Relations And B2B Sales SpecialistWendel'S German Bakery & Bistro Jul 2015 - Nov 2017Taipei City, Taiwan- Specialized in generating widespread national media exposure and publicity for the brand stories, new products, interesting events.- Edited press releases and launched press conferences.- Managed various cultural activities. The biggest annual event, Oktoberfest, was attended by 10,000+ participants.- Integrated marketing trends with social media tools. - Assisted German GM with interviews by media.- Formed alliances with well- suited B2B partners and maintained B2B sales results.*2017 Taipei European Festival - Oktoberfest Project*- Hosted the opening ceremony (500+ audience, Taipei city mayor, and German ambassador)- 500,000+ people attended the event
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Brand AmbassadorHappn Mar 2016 - Sep 2016Remote- Responsible for marketing research.- Contacted local media, KOL and promoted the brand.
Wei-Ting Hung Skills
Wei-Ting Hung Education Details
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Management -
Qualified -
German Literature And Culture -
Deutsche Als Fremdsprache -
Taiwan Business Strategy AssociationBusiness Strategy
Frequently Asked Questions about Wei-Ting Hung
What company does Wei-Ting Hung work for?
Wei-Ting Hung works for Gremlin Works
What is Wei-Ting Hung's role at the current company?
Wei-Ting Hung's current role is Head of Marketing.
What is Wei-Ting Hung's email address?
Wei-Ting Hung's email address is we****@****s.co.uk
What schools did Wei-Ting Hung attend?
Wei-Ting Hung attended Psb Paris School Of Business, National Taiwan University, Fu Jen Catholic University, Universität Regensburg, Taiwan Business Strategy Association.
What skills is Wei-Ting Hung known for?
Wei-Ting Hung has skills like Public Relations, Social Media, Marketing, Microsoft Word, Microsoft Excel, Marketing Communications, Microsoft Office, Event Management, Social Networking, Event Planning, Media Planning, Product Marketing.
Who are Wei-Ting Hung's colleagues?
Wei-Ting Hung's colleagues are Urie Hsiao, Hsuan-Yi Chen, Urie Hsiao, Dylan Porter.
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