Sandy Lo Email & Phone Number

United States

• Oversaw day-to-day operations and supervise production employees from preparation to finished products.
• Coordinated with a HACCP consultant to develop, implement, and maintain the HACCP system to ensure food safety and quality.
• Assisted CEO to develop a short-term and long-term business strategic plan including marketing plans, production schedules, advertising budgets, and product developments.
• Cooperated with the IT team to develop and maintain an E-commerce online shop to provide a better UI interface and customer service.
• Managed multiple e-commerce platforms including Amazon, Yamibuy, Shopify, and WeChat-mini program.

Greater Seattle Area

• Recruited and Interviewed qualified employees including employee training.
• Managed and oversee the entire restaurant operation including scheduling shifts, minimizing waste, and controlling costs.
• Developed marketing strategies and maintained social media to enhance productivity and sales.

Boston, MA

Relevant Coursework: Project Scope Management, Quality Management, Managing Troubled Projects, Risk Management, and Organizational Communication Management

Taichung City, Taiwan

• Liaised with the senior leadership team to better understand requirements and business implementation
• Scheduled and coordinated meetings, traced product progresses, managed product delivery.
• Developed advertising campaigns with Adobe Illustrator and Photoshop.
• Analyzed market research through Google Analytics, Facebook, and Alibaba.
• Formatted and upgraded the official website information through nopCommerce.

Seattle, WA

• Greeted audiences and checked audiences’ identification for the fundraising event.
• Prepared props, monitored the fundraising event, restored equipment, and cleaned site.
• Collaborated with volunteers for brochure preparation.

Taiwan

• Provided customer service and resolved customer complaints.
• Managed Inventory - overseeing and controlling the ordering process.
• Set up advertising displays folded and arranged merchandise to promote sales.

Master'S Degree, Project Management

Bachelor'S Degree, Marketing

Side Projects: China Medical University Hospital • Utilize benchmarking analysis to provide suggestions for improving customer service. •.

Education record