Sandy Lo Email & Phone Number

United States

• Oversaw day-to-day operations and supervise production employees from preparation to finished products.• Coordinated with a HACCP consultant to develop, implement, and maintain the HACCP system to ensure food safety and quality.• Assisted CEO to develop a short-term and long-term business strategic plan including marketing plans, production schedules, advertising budgets, and product developments.• Cooperated with the IT team to develop and maintain an E-commerce online shop to provide a better UI interface and customer service.• Managed multiple e-commerce platforms including Amazon, Yamibuy, Shopify, and WeChat-mini program.

Greater Seattle Area

• Recruited and Interviewed qualified employees including employee training.• Managed and oversee the entire restaurant operation including scheduling shifts, minimizing waste, and controlling costs.• Developed marketing strategies and maintained social media to enhance productivity and sales.

Boston, Ma

Relevant Coursework: Project Scope Management, Quality Management, Managing Troubled Projects, Risk Management, and Organizational Communication Management

Taichung City, Taiwan

• Liaised with the senior leadership team to better understand requirements and business implementation• Scheduled and coordinated meetings, traced product progresses, managed product delivery. • Developed advertising campaigns with Adobe Illustrator and Photoshop. • Analyzed market research through Google Analytics, Facebook, and Alibaba.• Formatted and upgraded the official website information through nopCommerce.

Seattle, Wa

• Greeted audiences and checked audiences’ identification for the fundraising event.• Prepared props, monitored the fundraising event, restored equipment, and cleaned site. • Collaborated with volunteers for brochure preparation.

Taiwan

• Provided customer service and resolved customer complaints.• Managed Inventory - overseeing and controlling the ordering process.• Set up advertising displays folded and arranged merchandise to promote sales.

Master'S Degree, Project Management

Bachelor'S Degree, Marketing

Side Projects: China Medical University Hospital • Utilize benchmarking analysis to provide suggestions for improving customer service. •.

Education record