Manage the Data Automation, Process & System Optimization Team for Google Cloud Technical Infrastructure Finance organization to drive organizational strategy on data automation, process optimization and system implementation: Automate single source of truth data, establish centralized reporting, provide useful, accurate and timely insights that drive key financial decisions; Streamline finance processes to simply work, and improve efficiency and team productivity; Assess and implement the right tools and systems to enable process optimization and data automation.

Manage the operations planning team for Google Devices & Services Customer Care organization; Responsible for contact center call volume forecasting, agents capacity planning, financial & budget planning; Advise the business on efficiency saving / reinvestment opportunities.Manage the Business Intelligence team for Google Devices and Services Customer Care Organization, including business system analysts, data engineers, reporting analysts and business analysts to build data warehousing, provide strategic insights, analysis, and reporting to various stakeholders in the business; Leverage data and insights to transform business to achieve better customer experience and higher cost efficiency.

Lead data infrastructure, analytics and reporting on revenue, headcount and cost for half of Google Ads business (GMS) and for Google Technology Organization (gTech)Lead Google-wide spend management initiative for contingent workforce (TVCs) to identify gaps, and drive productivity and efficiency savings / reinvestment opportunities.

Lead data infrastructure, analytics, insights and reporting on revenue, headcount and cost for half of Google Ads business (GMS) and for Google Technology Organization (gTech)

Lead data infrastructure, analytics, insights and reporting on revenue, headcount and cost for half of Google Ads business (GMS) and for Google Technology Organization (gTech)

Lead data infrastructure, analytics, insights and reporting on revenue for half of Google Ads business (GMS) to drive revenue growth opportunities.

Lead client engagement in providing end to end data analytics services to clients in financial services, health care, and technology industries. Services include data integration and cleanse from disparate databases, data analytics & insights, data reporting.

Assist client engagement managers and partners in providing end to end data analytics services to clients in financial services, health care, and technology industries. Services include data integration and cleanse from disparate databases, data analytics & insights, data reporting.

Assist client engagement managers and partners in providing end to end data analytics services to clients in financial services, health care, and technology industries. Services include data integration and cleanse from disparate databases, data analytics & insights, data reporting.