Angel (Wei-Yu) Hu, Ma Email & Phone Number

United States

▪ Gathering, processing, and analyzing data from various platforms to produce monthly Defect Incident reports, aiming to enhance resolution strategies.▪ Identifying and resolving equipment issues, ensuring operational efficiency with dynamic problem-solving skills. ▪ Managing and monitoring small projects daily, collaborating with vendors and site teams for efficient issue resolution.

Seattle, Wa

➤Skilled in analyzing problems and creating solutions by leveraging the company's structure and resources ➤Efficiently collect, process, and manage daily operational data with MS Excel for immediate provision➤Innovation on existing tools to best meet operational requirements and increase efficiency by 40% or more ➤Efficiently handle multiple tasks and prioritize under tight deadlines, while maintaining strong attention to detail. ➤Oversaw freight preparation to keep regulations and client requirements satisfied.➤Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

New York, United States

User Acceptance testing​-Organize and host the UAT meeting to collect user feedback for improvement● Data Analysis​-Help define and aim the target customers in TAM, SAM, and SOM based on dataresearch● Design researcher​- Provides UI design based on UX and proposes to the product team.● Market research​- ​Collect and analyze competitors’ public data and propose attractive productfeatures.

Seattle, Wa

➤Data Analysis - Collected and analyzed student feedback from different sources reflected the school ➤Organizing - Planed and operated school events for the student’s community ➤Critical thinking - Assisted in solving student's questions \ redirected them to the right resource➤Public relations - Acted as the communication liaison between students and the University➤Event planning - Designed, game events, workshops for the student community

Remote

➤Data Processing- Collected and analyzed text data and perform market insights on ten organizations. ➤Global Communication - Weekly meetings and present the market research result to global sponsors.

Taipei, Taiwan

➤Data Analysis - Increase 12% of the sales rate by analyzing past sales records and organized a promotional plan accordingly.➤Mentoring - Instructed students in rollerblading skills; instruct new employees to adapt to work.➤Evaluation - Observed and enhanced students' and employees' performance by providing constructive feedback and encouragement.➤Accountability - Ensured participants train and perform to a high standard of health and safety at all times.➤Adaptability - Adapted to the needs and interests of the participants according to their status.➤Promotions - Coordinate with management on special events and customer appreciation initiatives.➤Communication - Listened to customers’ requests and advised on the appropriate product.

Taipei, Taiwan

➤Leadership — Led meetings, organized the activities in partnership with the University.➤Management — Interviewed and observed the adoptors to ensure that the animals are in line with the adoptor's condition in order to reduce the return rate. ➤Advertising — Through a promotional video, we raised 20% of the weekly income for the rescue society.

Master, Analytics

Activities and Societies: I have attended several cultural events held by the school which helps me to comprehend the culture in America..

Bachelor'S Degree, Psychology

Activities and Societies: My major was psychology, I have also taken some course that relative to business provided by our department.