Lead a team of 6 software developers to design and develop an Internet of Things (IoT) connectivity management system, which integrates with IoT systems from China Mobile, China Unicom and China Telecom. The new system is up and online running within 3 months.Lead a team of 2 network engineers to design and develop a VPDN system, which integrates with the IoT connectivity management system, and IoT systems from China Mobile, China Unicom and China Telecom. The new VPDN system is up and online running within 5 weeks.Both the connectivity management and VPDN systems are fundamental in supporting the company's IoT strategic business initiatives. Within 6 months we have reached annualized sales revenue of 12 million RMB.

Led a team of 15 developers to design and develop an Internet of Things (IoT) connectivity management system, which integrated with IoT systems from China Mobile, China Unicom and China Telecom. There were more than 5 million IoT SIM cards being managed on the system.Led a customer support team to provide pre-sales and after-sales services: gather customer requirements, design and implement customer roll-out plan, optimize day-to-day operations. Implemented online and offline marketing strategy.The company reached 35 million RMB in revenue in 3 years.

Provided sourcing services to clients from North America, Europe, Australia and Africa. Developed supplier networks, and managed product development, manufacturing and logistics operations.Product range covered infrastructure commodities, promotional gifts, recreational products, electronics, medical supplies and exhibition equipments.Provided sourcing and logistics consulting services to an Australian exhibition equipment distributor. As a result, the client started sourcing custom large format printing service directly from China with the benefit of significant cost savings, and still meeting the turnaround time requirements.Developed and implemented a streamlined business model/process for promotional gift distribution partners in the US and Europe. As a result, partners was able to launch new products with significantly improved time-to-market, reduced inventory and cost.

Responsible for the entire service product sales operations in the Greater China region. Managed 3 sales teams and achieved 25% revenue growth.Developed and rolled out new service products. Designed and implemented service outsourcing business development strategy. As a result, company was awarded its first call center outsourcing contract from a Fortune 500 company.

Executed market entry strategy. Successfully initiatied the commercialization of company’s streaming media technologies by winning a high value contract from a prominent Shanghai high school.Planned and executed corporate restructuring strategy. Designed and implemented project management process at all R&D units. Designed and implemented staff performance evaluation process.

Conducted workshops at Export Credit Guarantee Department (ECGD) to map out its major business processes, and analysed the capability of its existing business systems. Designed and proposed a life-cycle case handling process in order to facilitate increasingly demanding customer relationship management, workload planning, staff responsibility and inter-department co-ordinations.Formulated business requirements for a multi-hundred million pound e-commerce initiative at UK Post Office. Assessed both internal and external environments in which client operates in order to predict possible outcomes of the initiative. Formulated a technology strategy and roadmap that are comprehensive enough to adapt to various business scenarios. Designed a cost model to project and model investment and funding requirements.Led a team of consultants to successfully demonstrate company’s core competency and e-commerce expertise to a UK government agency. As a result, company was awarded a performance and benchmarking contract on a government sponsored e-procurement project.

Conducted industry analysis on the US, UK and Middle East real estate markets. Formulated a pan-national real estate brokerage business model for the Middle East market. Designed a business plan and implementation roadmap. As a result, the client rolled out a real estate brokerage service nation wide in a Middle East country.Designed a business model and market entry strategy for a traditional UK bank in order to to expand its online retail financial services market by partnering with online lifestyle portals.

Managed a team of 5 consultants conducting a cost & benefit analysis on a debt collections and risk management initiative for an international telecom company. The analysis led to the winning of a multi-million dollar IT consulting contract.Set up a rescue operation on a large scale ‘run-away’ IT project. Led a team of 20 analysts fixing system defects, and providing damage control and work-around solutions. The effort put the project back on track and mitigated company’s legal liabilities.Designed risk assessment models and risk based collections strategies so that clients could treat customers differently based on their risk levels. Designed an activity-based cost of collections model so that clients could assess cost and performance of various collections strategies.

• Trained AMS UK staff, and developed local risk & debt management expertise.Was the designated ‘fire fighter’ in resolving critical production issues on highly sensitive client projects.Co-ordinated end user training. Designed and executed production rollout plan. The effort led to a seamless transition from a manual operation to a fully automated risk based debt collections system of 500 collections agents.Led a team of 8 analysts and client staff implementing a risk based collections system for a UK based international debt collections outsourcing company.

Led a team of 6 analysts implementing a debt collections system that greatly improved the effectiveness and efficiency of debt collections operation at a regional Bell company.