 lead auditor: 27001 Certified implementation of ISO 9001 and 27001

Clients include: Gen-i, LMG, Kessler, Bank of New Zealand, Telstra Scrum Master Certified  ITIL Foundations Certified  Standardising and identifying all gaps and processes for Managed Services  Ensuring smooth transition from Project to Operations for MS customers  Solution design for new projects and what is required for MS customers Project management of engagements  Vendor management and partnership management for Managed Services

Achievements Re-negotiated their printer contract - reducing their lease by 70% and 25% on usage and a total of 78% based on total cost.  Advisory role in projects LMG wants to start with Servian. Setting up of processes between Servian MS and LMG including change management Client Lead, project and operations management on site Developing and responsible for the change management for the servian managed services team.

Achievements Produced the analysis which forecasted Gen-i a saving of 1million a year in the renegotiation of Mobile contracts. Present to the board of AAPT and Gen-i Executive on the technology and business gaps for the AAPT separation project and the recommended strategies.  Project management and solution design of the SOM project. Change management from a business process and technology perspective for the SOM project, the billing project, the migration to Office project and the Trans Tasman SOE project.  SME and decision maker in the Trans-tasman consolidation project for technology and business process. Recommendations on the company's technology direction Tech lead and process Improvement on the Sales Order Management (SOM) project. Tech Lead and Project management on the AAPT and Gen-i separation project.  Change management, tech lead and SME for the Trans Tasman SOE project.  Provide advise on business strategies and providing information for business case for technologies.

Achievements Introduced concept of reporting to the company. In the process to deliver a platform for automation and ways to improve and sell reporting to the business. Implemented a way to automate reporting for all APAC countries that was not done before.  Building Xcelsius dashboards to help with sale pitches. Building dashboards in BOXiR3 Developing Informatica workflows to enable sourced data to be loaded.  Engage with Vendors to source different pieces of data, eg Nielsen, L&J

Achievements Lead Role in performing, organising andcoaching of the UAT team to understand the new Customer Profile data warehouse. Lead Role in deciding toolset and designing reporting environment for Customer Profile Data warehouse and company wide. Implementation/installation, setting up and testing of BusinessObjects XiR3 including Xcelsius in a Proof of Concept experiment and ultimately introducing it to be rolled out company wide. Enable tracking and traceability of reports back to the core tables and views, through proactively setting up and documenting a reporting catalogue for all BI and business to access. Introduced, developed and delivered the first In house BO Training for users. Initiate report automation in reports, which brought the amount of manual work required for mandatory reports to nothing and enabling more throughput from the reporting area. Main Role in developing and documenting reporting and universe standards to improve the quality and uniformity of reports. Delivering Webi and full client training for Hutchison every month. Enterprise Administration on BOXi 6.5, Xir2 and Xir3.  Universe Designer in the company for universe which was widely used by Executive team. Reporting Analyst with reporting of insights to customers. Designing front end architecture for Business Intelligence to roll out throughout the company. Understand all the business rules and reporting needs.

clients include: Department of Primary Industries, Crystal Report Training, Business Objects Universe Training, LawsonAchievements Key role in migrating “Australian Hearing” from Business Objects 5.1.7 to XiR2. Successfully ran the monthly Crystal Reports Training Course for SAP BO and Praxa for 6 months including a customised 1 month engagement specifically for Lawsons based on their installation and data in house. Delivering Crystal Reports for Praxa every month, including specialised/customised onsite training for customerswhen requested. Providing advice to customers regarding Business Intelligence and specialising in BusinessObjects suite of products.

Achievements Key Role in developing, testing reports and building of data models of the new ERP system. Migration of Reports and system from Crystal Enterprise 10 to Business Objects Xi. Development, maintenance and enhancement of all the reports enterprise wide in BOXi. Understanding the business and reporting requirement to develop data marts in data warehouse (SQL server) to enable delivery of reports. Performing collation of data and performance of ETL jobs from multiple databases into a core SQL server repository. Assist in transforming information available into measurable KPI’s that allow the business to track its performance and ultimately produce KPI reporting for executive directors. Provide assistance to the Solution Managers in preparing business cases, business process plans and requirements definition documents  Administration and implementation of the BOXi Server including Reports, and education of users. Development, maintenance and enhancement of all the reports in all streams of the Business in BOXi, including Sales and marketing and Finance.  Testing and validating reports with Business users.