System Engineer
CurrentAs a System Engineer, I maintain and manage the internal network of the SAF, 24/7 standby for prompt resolution of major network faults, showcasing commitment to operational readiness and ensuring uninterrupted services. I specialise in providing effective solution to rectify users' issues and ensure smooth operation.- Fault Finding / Troubleshooting- Liaised with different stakeholders- Network troubleshooting (LAN/WAN)- Python / Excel Macro Project for camp clearance- Managed ticketing system to keep track of faults / jobs daily- Created new SOP for a better understanding of new equipment- Mentor to the junior members of the team