• Conducted cargo booking based on customers’ requests. Scheduled for cargo allocation based on aircrafts’ load, cargo weight and dimension, and handling requirements (temperature range, non-stackable, etc.). Reduced team response time by 58%.• Supervised pre- and post-flight operations. Coordinated with colleagues from other airports to arrange for cargo transit. Updated the cargo status and communicated with freight forwarders to ensure smooth execution of transportation processes.• Completed Cargo Charges Correction Advice as per customers’ request to change service charges or payment methods.

• Attended pharmaceutical industry summits to connect with potential customers. Introduced Frontage’s DMPK service (in-vitro and in-vivo testing) to support their drug candidate evaluation process. Closed deal with 6 clients.• Organized meetings and lab tours for clients to exhibit Frontage’s service and capabilities. Prepared contracts and other necessary paperwork.

• Collected sales data and other performance metrics, such as patient exposure rate and penetration rate, from regional sales representatives. • Used Pivot table and Excel functions to provide data visualization for biweekly team meetings.

-Gathered information about business models and strategies of electric vehicle corporations to assist making an industry report-Researched on pricing strategies of Auto financing companies and compared their competitive advantages in the industry-Investigated and compared customer relationship management strategies for Automobile manufacturers in their sales process-Searched for marketing approaches of Automobile manufacturers on multiple social media platforms