Una Chou Email & Phone Number

Leading the HR department processes and driving people management and development strategies.Providing reports on HR related matters and execute effective HR strategies to support our business strategies.

Taipei City, Taiwan

• Lead 2 team members to implement recruiting strategies and achieved 70+ position requirements, including Digital Marketing experts, Data analysts and engineers, e-Commence experts, Product Marketing experts, and Management trainees for future needs.Achievements:• Achieved the Q1 & Q2 recruitment goal, offered 70 new hires, including 30 management trainees from May 2021 to support different business units’ target.• Achieved the YTD new hires has accumulated to 85 people which… Show more • Lead 2 team members to implement recruiting strategies and achieved 70+ position requirements, including Digital Marketing experts, Data analysts and engineers, e-Commence experts, Product Marketing experts, and Management trainees for future needs.Achievements:• Achieved the Q1 & Q2 recruitment goal, offered 70 new hires, including 30 management trainees from May 2021 to support different business units’ target.• Achieved the YTD new hires has accumulated to 85 people which is a record high since 2019. Show less

Taipei City, Taiwan

91APP is a startup company in Taiwan.• Head of HR and Administration to bring HR strategies and operations into alignment with the business goals.• Implement and drive HR projects to support business objectives, including recruiting projects, leadership development programs, talent development programs, commercial skills training.Achievements:• Achieved the urgent recruitment project goal for commercial new business within 1.5 months. This totaled 10 talents from Manager… Show more 91APP is a startup company in Taiwan.• Head of HR and Administration to bring HR strategies and operations into alignment with the business goals.• Implement and drive HR projects to support business objectives, including recruiting projects, leadership development programs, talent development programs, commercial skills training.Achievements:• Achieved the urgent recruitment project goal for commercial new business within 1.5 months. This totaled 10 talents from Manager level to Assistant role. This new business contributes over 25% of the yearly revenue to the business target.• Review and rebuild the Sales incentive plan to drive and motivate sales to achieve monthly and yearly targets.• Build up the Brand Recognition of Employer and Branding Value Proposition to attract talents in a competitive market. Offer receiving rate raises from 50% up to 80%. Show less

Taipei City, Taiwan

• Implement and manage talent development programs in Taiwan to align with the Regional and Global T&D team.• Support the Business Units to identify and prepare development plans for key talents, especially those who are ready for promotion and rotation across different functions in the organization.• Use data to provide insights for business leaders to identify and fulfill the future talent requirements. Also, build up the succession plan for key positions and key talents.

Taipei City, Taiwan

• Formulate a business partnership across the HR function to deliver value-added service to management and employees that reflect the business objectives of DHL (Operations, Finance, HR and IT business units).• Facilitate the management team to bring the best solutions for employees and manage HR Projects cross-functionally• Act as the performance improvement driver and provoke positive changes in people management• Manage HR Projects cross-functionally

Taiwan

• Yearly Performance Review Management• Talent Pipeline Development for three core functions: Commercial, Customer Service, and Operations. Also manage employee development to align with business goals and HR strategy, including culture and leadership transformation.• DHL Master Trainer to facilitate and support global and local training programs; translate and localize global training and learning materials. • Training report analysis and Global system management• HR system… Show more • Yearly Performance Review Management• Talent Pipeline Development for three core functions: Commercial, Customer Service, and Operations. Also manage employee development to align with business goals and HR strategy, including culture and leadership transformation.• DHL Master Trainer to facilitate and support global and local training programs; translate and localize global training and learning materials. • Training report analysis and Global system management• HR system implementation and management. (i.e. Global Talent System, e-learning, 360 degree feedback, & PeopleSoft) Show less

Taiwan

• Approaching talented candidates either through direct calling into competitor companies, group research, media information, vendor management, internet resources, and candidate referrals. Also building and maintaining a network of potential candidates through proactive market research and on-going relationship management.Achievements:• APAC Accounting Share Service Center Project: Responsible for hiring talents to YAHOO! Accounting Share Service Center, and successfully filled 53… Show more • Approaching talented candidates either through direct calling into competitor companies, group research, media information, vendor management, internet resources, and candidate referrals. Also building and maintaining a network of potential candidates through proactive market research and on-going relationship management.Achievements:• APAC Accounting Share Service Center Project: Responsible for hiring talents to YAHOO! Accounting Share Service Center, and successfully filled 53 permanent vacancies within 9 months. The project was successful in achieving 91% fill rate.• Product Management Talent Project: Successfully built the E-commerce and Media product management talent pipeline for future hiring needs within 6 months. Show less

Taiwan

• Organizing campus recruitment seminars and training programs for interns and approaching talented candidates and conducting face-to-face interviews with selective candidates.

Taiwan

• Directly supporting Recruiting Manager and to understand recruiting needs and managing full cycle recruitment process. The number of HC which I was responsible for each month was around 20-25, from Assistant to Manager positions.• Approaching talented candidates and conducting face-to-face interviews with those selected.• Performing daily sale's operations and sales training arrangements, and co-work with Marketing Dept. for training.

Taiwan

• Directing and managing the trade marketing project execution. Controlling and supervising the promotion campaign.• Arranging manpower for promotion activities taken in north Taiwan, including recruitment/ training and development/ shift scheduling and communication.• Producing weekly and monthly reports; including sales analysis and marketing strategy suggestions.Achievements:i. Carrefour 1). More than 432 promotions per month (Revised by client needs.) 2). Monthly… Show more • Directing and managing the trade marketing project execution. Controlling and supervising the promotion campaign.• Arranging manpower for promotion activities taken in north Taiwan, including recruitment/ training and development/ shift scheduling and communication.• Producing weekly and monthly reports; including sales analysis and marketing strategy suggestions.Achievements:i. Carrefour 1). More than 432 promotions per month (Revised by client needs.) 2). Monthly KPI: more than 100% achieved and success to extend next yearly contract.ii. J&J: 1). More than 96 promotions per month (Revised by client needs.)2). Weekly KPI: about 70% achieved (KPI bases on the numbers of contacted person and joined person in one promotion) Show less

Taiwan

• Developing new clients and understanding their recruiting needs.• Providing client services including information management; for example, background checking and payroll services.• Main Clients: # Retail: Watson’s/ SASA / Eslite / CitySuper / Cite# FMCG: Effem Food / Kraft Food / Kimberly-Clark# Pharmacy: GSK / Astrazeneca / Lilly / J&J / Allergen / SCA# Other: ISOS / TetraPak / MaryKay / Goodlife

Executive Masters Of Science, Human Resources & Global Leadership, Gpa 3.77/4

• Talent and performance management • Learning and development • Organizational development and change • Organizational consulting • Human.

Master'S Degree, Ethnic, Cultural Minority, Gender, And Group Studies

•Sociology of Gender •LGBT Studies •Medical sociology [Incomplete degree for career aspiration]

Bachelor'S Degree, Social Psychology

Minor, Public Relations, Advertising, And Applied Communication