Blaire Lee Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

- Handled customer orders, advised on specials, and modified orders to suit customer needs- Handled customer complaints and requests professionally and escalated to manager whennecessary- Maintained high standards of customer service during high-volume, fast-paced operationswhile communicating clearly and positively with coworkers via walkie talkie- Performed full spectrum of duties assigned to front desk, including greeting customers, takingreservations and continually monitoring dining rooms for seating availability using Inline software

Melbourne, Victoria, Australia

- Managed and responded to client queries and processed requests in consultation withAdviser within specified timeframes- Performed various administrative tasks, updated internal and external client information onXplan and carried out third party authority superannuation run-down- Assisted in the gathering of financial information used within wealth plans, monitored the progress of client's insurance policy and drafted weekly insurance suspense reports- Liaised with insurance providers on a weekly basis to ensure insurance applications arerunning smoothly

Hong Kong Sar

- Interacted closely with clients and designers about project expectations and goals to ensurethe projects are running smoothly- Ensured projects adhere to frameworks and all documentation is maintained appropriatelyfor each project- Ensured accuracy of project content by thoroughly editing and cross-checking- Monitored and assigned resources appropriately to streamline project efficiency andmaximize deliverable outputs- Documented and followed up important actions and decisions from meetings

Australia

- Created new marketing and communication strategies for a startup company based on new market trends and customers' interest- Devised a low touch go-to market strategy to accelerate relevant inbound queries, so that Canditude's staffs can focus more on company's core services- Collaborated with a team of 6 students from different ethic and cultural backgrounds to conduct research on Australia firms' demand for cloud storage and computing services

Bachelor Of Commerce - Bcom, Finance And Economics, First Class Honours

Cambridge A Level

Activities and Societies: Sunway Student Volunteers, Sunway University Chinese Independent School Alumni

Science Stream (Spm)

Activities and Societies: Secretary of the Art Club