1.Develop and maintain client technical relationship and provide technical services.2.Collect and collate client and market technical information, assist sales to develop the market, participate in market promotion3.Client technical support (technical communication, product confirmation, technical advice, technical solutions, etc.)4.Technical support in the pre-bidding and quotation stage of the project.5.Investigate and analyse technical trends, participate in the development of product development roadmap

2018-2023head of technical sales-Polatis optical switch1)Developing the business of Polatis OCS in Asia 2)Cooperate with local sales in different countries for business development. 2) Manage the region partners, quotes, pricing strategy and also provide the tier 1 technical support as well.2011-2018Field application engineer(FO Sales department)1)Liaise with cusotmer to develop new business opportunities.2)Provide solution based on customer requirement.3)Coordinate with relevant department to meet the sample making4)Problem tracking and analysis/resolving on site.

Major work responsibilities Project Engineering: 1)Checking/Preparing the drawings of finished product and components. 2)Prepare sample raw materials and handle the sample making. 3)Review customer drawings/specifications and provide technical support to Sales/Customer. 4)Hold New Product Introduction Meeting for team members. 5)Analyse/resolve the technical issues when it happened in the product development stage. 6)Acting as a point of contact for the front sales team and customer for all support tasks.