Project Manager
CurrentAs a Project Manager for Professional Services at Thycotic, I work with Thycotic's Pre-Sales and Professional Services Engineers, and our clients and customers to ensure implementation success.Manage client implementations utilizing Professional Services system analysts and engineers who work on the implementation and support of the Thycotic products.Manage team resources for multi-million dollar revenue generating deployment and support projects from kickoff to completion and ensure they are completed on schedule.Build project plans by identifying stakeholders, gathering requirements, creating management plans, defining communications plans, and progress monitoring. Track project status and project timelines for clients and management.Work with Thycotic Sales to help to build lasting relationships with clients to ensure maximum customer satisfaction.Work cross-functionally with members of Sales, IT and Support to investigate production issues helping lead towards resolution.