Experienced cloud architect, adept in private cloud architecture designing, delivering and operation. Proficient in IaaS products, network, OS and Docker. Adept in PaaS products that database, message queue and container orchastration. Also adept in Python and SQL. Years of experience as a Technical Support Engineer before joining the cloud companies. Strong customer-facing skills and service sense. Decent verbal and written English.
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云运维经理开云 Mar 2023 - Present中国 上海市 -
Cloud Delivery ArchitectTencent Cloud Oct 2021 - Jan 2023中国 上海市Worked as a Cloud Delivery Architect of finance industry in most of the time, in charge of architecture and implementation of private cloud delivery.Some of the important projects that participated: - Digital transformation of a banking customer. In charge of resource planning, VPC segmentation, and high availability architecture. - An oracle substitution project. In charge of target system deployment, online cutover planning and implementation. -
Sr. Cloud Operation EngineerAlibaba Cloud Jan 2018 - Jul 2021杭州- Focused on works of private cloud version upgrade, including scheme design, process and tool chain optimization, and on-site implementation for the most complex sites such as multi-region site or large-scale (over 3000 physical nodes) single azone site.- Worked as SRE for internal dev environments at early stage, being responsible for site deployment, maintenance, and high availability fire drill. -
Senior Support EngineerDianrong Inc. Feb 2017 - Jan 2018Shanghai- Handled internal escalation from other supports, monitored cash flow data and logs to discover logical error in programs of company's P2P lending business.- Developed tools to extract and aggregate data for daily analysis.
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Senior Isilon Technical Support EngineerDell Emc Feb 2013 - Feb 2017中国 上海市区Provide Lv.2 and Lv.3 support for Isilon product as a Windows/SMB SME (Subject-Matter-Expert), handling escalations and coordinating with engieering team, dealing with the most anxious customers in misstion critical scenarios.Key stills and responsibilities: - Popular network sharing protocols that SMB, NFS, HDFS, HTTP and FTP; - Various and mixing-used identity authentication/authorization systems, including ActiveDirectory, OpenLDAP and NIS; - The distributing and splitting of IO, along with file lockings in distributed system; - Mastery of Windows and FreeBSD system. - Wireshark/tshark network sniff and analyze. - Shell and Python scripts. - GDB core-dump analyzing. - Training plan/document making and delivery. -
Clariion Technical Support EngineerEmc Apr 2011 - Feb 2013中国 上海Provide remote support for CLARiiON SAN storage. As a non-commissioned Lv.2 support, work closely with escalation engineering on the toughest cases.Strong skill in SAN configuration, troubleshooting and performance tuning.Also work as a team coach and new-hires mentor in the last months before transferring to Isilon team. -
Helpdesk Specialist高知特公司 Nov 2009 - Apr 2011中国 上海Provide out-sourced remote helpdesk support for customer on Windows desktop and ERP system. -
It Support AdministratorBaldor Electric Company – A Member Of The Abb Group Jul 2007 - Nov 2009中国 上海郊区Administrating desktop/laptop computers, Win2003 and Exchange 2003 servers, and Legato Networker backup system.Developed and maintained the Web-based internal supply chain system with self-learnt ASP.
Frequently Asked Questions about Weiyi Xia
What company does Weiyi Xia work for?
Weiyi Xia works for 开云
What is Weiyi Xia's role at the current company?
Weiyi Xia's current role is Cloud Delivery Architect.
What schools did Weiyi Xia attend?
Weiyi Xia attended 上海理工大学.
Who are Weiyi Xia's colleagues?
Weiyi Xia's colleagues are Chiara Marchesi, Allyson Dwyer, Sammi Shen, Wassila T., Giada Vullo, Mariagiulia Grisanti, Karim Arar.
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