Guest Experience Representative
Current- Provide exceptional customer service to enhance visitor experiences at one of Ontario’s largest shopping centres.- Assist guests with wayfinding, store information, and event details, ensuring a smooth and enjoyable shopping experience.- Resolve guest inquiries and concerns professionally, maintaining a welcoming and supportive atmosphere.- Collaborate with the Guest Services team to promote loyalty programs, events, and services.- Uphold Square One’s brand standards through excellent service and positive guest interactions.- Manage and maintain knowledge of store promotions, mall services, and surrounding amenities.
Oct 2024 - Present
