Currently leading the design and management of Power TakeOff's new Virtual Strategic Energy Management (vSEM) program and various other small pilots.

• Partner with gas and electric utilities to design and manage behavioral energy efficiency programs that deliver energy management software and insights to business customers.• Manage five, high-touch gas & electric utility accounts in South America and the U.S. Responsible for account planning and strategy, customer relationship development and management, delivery against contract and business outcomes, customer satisfaction and churn.

*Formerly Agentis - Uplight acquired Agentis as of 10/27/2021• Drove the efficiency of the Client Success and Implementation organizations by leading initiatives to optimize operations to scale the business for continued growth.• Worked closely with utility clients to customize and configure non-residential energy managementproducts and solutions to align with business goals and customer needs. • Developed end-customer marketing strategies and content to increase product adoption and retention rates. • Led VOC and Customer Advisory Board initiatives to inform the strategic direction of product development.

• Worked closely with the Program Director to evaluate and optimize operations for three of ComEd’s largest Commercial and Industrial Energy Efficiency Rebate Programs.• Program budgeting, contract management, subcontractor management, invoicing, KPI strategies and internal/external program performance reporting. • Assisted with central region business development efforts, proposal development and orals.• Acting Program Manager for the DCEO Free Lights program - managed two engineering staff and a major lighting product vendor to stay within budget and on time to meet 100% of goal by EOY.

• NW Territory Account Manager for PSO’s Commercial and Industrial Energy Efficiency Rebate Program.• Nurtured new and existing accounts by developing opportunities and strategies, maintaining good relationships with vendors and suppliers, and supervising energy efficiency projects & applications.• Provided walk-throughs and energy efficiency recommendations to commercial and industrial facilities. • Developed and delivered technical trainings and presentations to contractors and customers.• Program Manager for Oklahoma Natural Gas's prescriptive rebate program (1 year) - program design and onboarding to ICF's Vision DSM application management software

• Performed technical reviews of 100+ energy efficiency projects for participation in PSO's Commercial & Industrial Energy Efficiency Rebate programs. • Acted as lead business analyst: prepared weekly, monthly, quarterly, and annual reports using SSRS and advanced excel techniques. • Coordinated with customers, engineering, and IT to design a customer-facing digital platform to better engage program participants and expand communication channels. • Improved the capabilities and workflows of ICF's application intake tool to enhance the overall experience and improve outcomes.

• Co-managed The Pittsburgh Green House Education Center in partnership with ACTION-Housing Weatherization Assistance Program.• Assisted with public outreach efforts and communications; developed social media content, marketing materials, and newsletters.• Designed and presented a recurring “DIY Home Energy Audit” workshop and created a Greenhouse Gas Emissions Report in accordance with global GHG Protocol standards.• Developed and implemented a Greenhouse Gas inventory and analysis of ACTION-Housing's 35 multifamily properties using Energy Star's Portfolio Manager.

- Data collection for the Weatherization Innovation Pilot Project (WIPP) in partnership with PPL Utilities and Oak Ridge National Laboratories - Performed in-home energy conservation audits for low income households receiving weatherizationassistance- Improved the effectiveness of weatherization programs through the installation of energy information displays in conjunction with in-home energy conservation education- Encouraged sustainable behavior changes and empowered participants to make beneficial energychoices through the use of real-time feedback technologies- Sustainable Energy Resources for Consumers (SERC) Project: Demonstrate that additional energysavings can be achieved in weatherized, low-income homes through the use of expanded materialsand technologies