Simon Wells Email & Phone Number

London

Over 50% of Digital Transformation efforts fail to deliver their anticipated value.We believe this is too high. We're on a mission to improve these odds by designing solutions aligned to your specific business challenges. Not based on what's hot right now.Whether it's refreshing an existing on-premise solution, supporting your cloud migration or levelling.

London, United Kingdom

• Managing a group of businesses making up the LAN and UC portfolio, providing turnkey technology solutions across key strategic verticals. Solutions across the portfolio include:
• Smart/Intelligent buildings
• Enterprise networking and mobility solutions
• Unified communications & Contact centre services
• HMG Secure servicesHighlights include:
• Creation of a single management structure across the combined businesses to ensure alignment of communication… Show more Managing a group of businesses making up the LAN and UC portfolio, providing turnkey technology.

• Responsible for both P&L and business operations for 3 businesses, making up the LAN group within the CAPITA IT & Networks division. Key highlights:
• Grew YoY group turnover by 9%, Gross Profit by 14%.
• Increased underlying Net Profit by 13% through the creation of a single shared delivery organisation and the execution of key operational cost reduction initiatives.
• Reduced client concentration by 11%, whilst supporting additional annuity business to de-risk the P&L.
• … Show more Responsible for both P&L and business operations for 3 businesses, making up the LAN group within the CAPITA IT & Networks division. Key highlights:
• Sponsored the productisation and general release of our specialist secure 'SaaS' offering, growing sales by 170%. Taking the solution from an undervalued, largely internal platform to providing services to 7 of the.

London, United Kingdom

• Responsibility for all transformations, new customer introductions & provisioning engagements globally across the business. Ownership of the service transition process, ensuring changes to client operations are handed.
• Delivered a departmental CPI of 1.17 for 2016, creating 17p cost efficiency for every £1 budgeted - improving overall gross margin by 9%.
• Successfully delivered 245% increase of… Show more Responsibility for all transformations, new customer introductions & provisioning engagements globally across the business. Ownership of the service transition.
• Successfully delivered 245% increase of professional services revenues.
• Implementation of a new delivery management database including bi-directional integration into salesforce.com reducing duplication, improving communication and providing structure for overall workflow management.
• Provided executive sponsorship and steered the successful migration of high-profile project for the UK’s no.1 credit card transaction handler. The project covered the migration of key omni-channel contact centres for.

London

• Responsible for total portfolio valued over £5m. Delivering UC and CC projects globally for key clients with complete P&L control.
• Ownership of the project governance model and associated controls.
• Accountable for change management for out of scope requests, taking overall responsibility for issue management and any associated corrective actions. Notable Projects Delivered:
• Co-Operative Mid-counties: Installation of 800+ user geo-resilient Avaya Aura… Show more Responsible for total portfolio valued over £5m. Delivering UC and CC projects globally for key clients with complete P&L control.
• Co-Operative Mid-counties: Installation of 800+ user geo-resilient Avaya Aura ACM core together with Avaya’s WFO suite for 5 separate business units within the trust (Travel, Energy, Funeral, Childcare and Benefits).
• TNT Global: Service transition project to assume management of all global contact centres for TNT. Project consisted of managing pre contract due diligence and the co-ordination of site surveys for 93 individual sites.

London, United Kingdom

• Responsibility for the portfolio of 100+ projects, staff management, training and development within the business.
• Recruitment of project resource including CV screening, interviews, technical assessments and selection.
• Ownership of all project documentation, regularly reviewing relevance and identifying improvement opportunities.
• Day to day project management of larger more complex projects, working towards a PRINCE2 standard.
• Attend prospective client meetings to… Show more Responsibility for the portfolio of 100+ projects, staff management, training and development within the business.
• Attend prospective client meetings to provide an overview of the delivery cycle prior to completion of sale.

• Day to day project management of UC and CC deployments.
• VoIP network design, incorporating LAN and WAN QoS methods for converged environments.
• Pre-sales & technical consultation of prospective solutions.Notable projects delivered:
• Oxford Fertility Unit (Oxford University):Delivery of fully resilient Mitel 3300 PBX with 200 SIP trunks onto brand new VPLS architecture provided by Exponential E. Project was delivered using cutting edge WAN.
• Oxford Fertility Unit (Oxford University):Delivery of fully resilient Mitel 3300 PBX with 200 SIP trunks onto brand new VPLS architecture provided by Exponential E. Project was delivered using cutting edge WAN.
• Esprit De Corps:Transformation, consolidation and relocation project as a result of a 5 company merger in central London. The project was designed to deliver a geo-redundant PBX alongside a green-field network design.

London, United Kingdom