Operational Excellence Manager
CurrentI have a dual role in the Information Services Department at the Children's Hospital of Philadelphia. I am responsible for developing, implementing and managing a new program for process improvement and operational excellence based on Lean Six Sigma. The program is designed to address the need to become more efficient and to deliver greater value to thrive in the current healthcare climate, and to provide capacity to focus on innovation and transformative projects.I am also responsible for due diligence and assessment of technology for new enterprise partnerships. The hospital is developing partnerships with other healthcare organizations in order to provide superior care for children throughout the region. Technology is an important enabling factor in working across health systems. This infrastructure is often complex and requires sound planning to work well.