Glenn Wells Email and Phone Number
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Successful production management produces outcomes that drive business growth. I have helped companies build success through managing projects across media inside corporations and as a vendor partner.I understand what projects are intended to achieve for my clients’ businesses, and how the success of a project affects the levers that grow their business.Are you with an RR Donnelley company and looking for a partner who will move heaven and earth for your success? Talk with me about PCA.Contact glenn.wells@printpca.com | 410 591 5107
Ricoh Usa, Inc.
View- Website:
- ricoh-usa.com
- Employees:
- 15406
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Field RepresentativeRicoh Usa, Inc. Oct 2023 - PresentTowson, Maryland, United StatesProviding prepress, print production, finishing services and order fulfillment at Ricoh's in-house service center for Stanley Black & Decker's global headquarters. Perform business process analysis and documentation to support Ricoh's mission of providing unmatched customer satisfaction to Stanley Black & Decker.
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Customer Service RepresentativeBindagraphics, Inc. Dec 2021 - Apr 2023Baltimore, Maryland, United States -
Customer Service RepresentativePca | An Rr Donnelley Company Oct 2016 - Dec 2021Baltimore, Maryland AreaThe inter-company service leader is a critical strategic role, serving as the face of PCA to other companies in the RR Donnelley global network.• Manage print production and delivery through PCA for other RR Donnelley companies by coordinating complex projects across estimating, customer service, press, bindery, mailing and shipping, including internal and external resources.• Build relationships with other RRD companies resulting in business growth and profitability for PCA in a competitive inter-company environment. • Draw on leadership, communication and technical skills to solve problems, resulting in high service levels to RR Donnelley companies. -
Account ExecutivePca | An Rr Donnelley Company Apr 2015 - Oct 2016Baltimore, Maryland AreaHelp organizations realize their audience engagement and conversion goals through print and technology applied to achieving data-driven marketing outcomes, utilizing the unique resources of PCA and RR Donnelley.
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Change Management LeaderTessco Technologies May 2014 - Jan 2015Baltimore, Maryland Area• Developed and led an ongoing change management program to communicate marketing technology deployments, business process changes, site redesign milestones and key testing and optimization experiments across the organization, resulting in increased time to engage in business generation.• Drove alignment of the marketing team to act on key metrics of revenue, SEO and conversions, resulting in revenue growth and continuous improvement.• Coordinated agile, cross-functional teams to develop marketing technology platforms and business processes. -
Web ManagerTessco Technologies May 2013 - Jan 2015Baltimore, Maryland Area• Managed implementation and maintenance of a website for the Ventev mobile accessories brand including content management, business rules and backend process flow, achieving marketing goals of a successful rebranding launch and increased awareness.• Managed the development roadmap, coordinated marketing, information technology, outside agency teams and business owners to achieve roadmap milestones within aggressive timelines.• Developed, managed and documented roles, workflow and governance processes for contributors on the marketing and business teams to create and edit content.• Managed agency development of the website style guide to align with an existing brand style guide.• Managed integration of the website with databases and other enterprise infrastructure.• Led quality-assurance testing and troubleshooting.• Developed business rules and processes across development and business teams.• Managed roles of credit transactions team and sales service team to ensure accurate order flow.• Managed agency budget, scope-of-work documentation and status meetings.• Wrote, edited and proofread product descriptions and marketing content.• Executed image editing using Adobe Photoshop.
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Publications ManagerTessco Technologies Sep 2010 - May 2013Baltimore, Maryland Area• Directed the organization's portfolio of direct-response integrated-marketing publications, including strategy, budget, production management and distribution of magazines, catalogs and other direct-mail collateral pieces, resulting in product-driven and strategic-partner-driven revenue growth, and increased brand awareness.• Managed the consistency of the brand presentation across media, including visual and narrative content on the web, in print, and internal communications such as manuals and presentations.• Leader and mentor of creative team.Major titles:• The Wireless Guide: 2,000-page B2B catalog and primary print revenue driver.• The Wireless Journal: Bi-monthly B2B tabloid news magazine including curated owned, licensed, and syndicated content.• Targeted direct-mail B2B catalogs: Six-to-ten titles, monthly, semi-annually, annually.
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Catalog ManagerTessco Technologies Jun 2004 - May 2013Baltimore, Maryland Area• Managed a $1 million budget to produce and distribute The Wireless Guide, an internationally-distributed 2,000-page B2B catalog, Multichannel Merchant 2009 Silver award winner for business specialty catalog.Led Content Management:• Facilitated working relationships across business divisions to achieve high-quality content.• Set quality standards and managed content reviews across business divisions.Led Production and Fulfillment:• Managed a design staff to produce page layout and technical illustrations.• Managed print and fulfillment vendors: estimating, scheduling, print manufacturing, distribution.Led Communication:• Presented new editions to business units across the organization: Sales, Product Managers, Senior Leadership.
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Graphic Designer, Production ManagerTessco Technologies Aug 2002 - Jun 2004Baltimore, Maryland Area• Designed and produced publications, advertising and direct mail collateral that drove integrated marketing campaigns. • Managed the brand style guide and consistency of the brand presentation through frequent transformations across media, including visual and narrative content on the web, in print, and internal communications including manuals and presentations.
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Production ManagerBank Of America Apr 2001 - Aug 2002Wilmington, Delaware• Produced a high volume of direct mail collateral included in data-driven multivariate testing programs, resulting in verifiable revenue attribution to content change experiments. -
Operations Manager, RecruiterEngine Performance Nov 1998 - Apr 2001Baltimore, Maryland• Developed operational tools and processes for this niche placement firm focused on matching optimal candidates with opportunities in the advertising and marketing communities of the mid-Atlantic region. • Recruited and interviewed executives, marketers and designers and forged relationships with leaders at the region’s top agencies, corporations and nonprofits.
Glenn Wells Skills
Glenn Wells Education Details
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Gap InternationalExecutive Challenge Course -
Notre Dame Of Maryland UniversityCorporate Communications, Business
Frequently Asked Questions about Glenn Wells
What company does Glenn Wells work for?
Glenn Wells works for Ricoh Usa, Inc.
What is Glenn Wells's role at the current company?
Glenn Wells's current role is Leading engagement through customer service by leveraging deep project management experience.
What is Glenn Wells's email address?
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What is Glenn Wells's direct phone number?
Glenn Wells's direct phone number is +141022*****
What schools did Glenn Wells attend?
Glenn Wells attended Gap International, Notre Dame Of Maryland University.
What are some of Glenn Wells's interests?
Glenn Wells has interest in Social Services, Economic Empowerment, Education, Poverty Alleviation, Human Rights, Arts And Culture.
What skills is Glenn Wells known for?
Glenn Wells has skills like Leadership, Integrated Marketing, Advertising, Direct Mail, B2b, Project Management, Cross Functional Team Leadership, Content Management, Graphic Design, Adobe Creative Suite, Marketing, Process Improvement.
Who are Glenn Wells's colleagues?
Glenn Wells's colleagues are Brian Hellman, Stephen Mauro, Dennis Harrison, Russell Hoyt, Ginger Harmon, Alissa Johnson, Mariela Reyes.
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Glenn Wells
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Glenn Wells
Product Development Engineer ► Product Commercialization | Customer-Facing Design Collaboration | Prototyping & Testing | Team BuildingAppleton, Wi
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