As a Product Designer with a background in HCI and engineering, I specialize in crafting intuitive, research-driven experiences that are both accessible and impactful. I thrive in mission-driven environments—especially in faithtech, real estate, and education—where my work can directly empower users and drive measurable results.

I bring a deep understanding of UX research, interaction design, and accessibility, and I’ve applied those skills across web, iOS, and CMS platforms. At Life.Church, I led UX research with over 300 users to enhance the giving experience, resulting in increased donation consistency. I also redesigned their CMS and marketing site, leading to a 51.7% increase in signups and a 75% reduction in implementation time.

Previously at Startup, I improved navigation and visual hierarchy, leading to a 325% increase in conversion and 31% more inquiries. I’ve worked across cross-functional teams, partnered with developers and marketers, and leaned into data to inform every design decision.

I’m always exploring new ways to design with empathy, clarity, and purpose. If you're building something meaningful and user-first, I’d love to connect.
Feel free to DM me or reach out at lynnechangdesign@gmail.com.

Fun fact: I'm a coffee-fueled UX nerd who once engineered semiconductor devices before pivoting to human-centered design.