*12+ years sales experience in various industries*2+ years quality assurance experience in heat sink and led frame *Skilled in negotiation, sales management, and Leadership*Strong sales professional skills with communication arts from Hawaii Pacific University*GPA 3.23/4.0
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Senior Sales ExecutiveApplied Optoelectronics, Inc. May 2014 - Feb 2023Taiwan*Report sales progress regularly*Control the production status of products*Provide quotation to confirm order and ship on time*Provide customer service perfectly*Provide new product and ship samples asap to get an approval.*Check each customer's orders regularly and revenue status; provide weekly report*Remind customers of payments.*Respond to customers complaints and assist them to solve problems related to products, shipping processes, and returned goods asap*Follow up with replacement products and provide good customer service.*Provide solutions to customers in order to improve their satisfaction*Acting as a bridge between customers and differences departments to achieve the purpose of communication and coordination -
Project ManagerAdmiral Oversea Corporation Apr 2013 - Apr 2014Taiwan*Visit dealers to maintain the relationship with them regularly*Review PSI with agents and distributors weekly*Develop the business to achieve performance goals*Domestic business arrangement and order processing*Product quotation and display*Business promotion and communication of major business information*Analysis and introduce product features and provide suggestions to customers*Solve problems and provide perfect customer service*Responsible for handling customer complaints
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Quality Assurance EngineerJentech Precision Industrial Co., Ltd. Aug 2010 - Mar 2012Taiwan*Handle customer complaints from foreign customers; reply to 8D report*Communicate and coordinate with foreign customers to facilitate product quality*Tracking and control quality system to maintain production and check production problems*Analysis the problems of products to find out the root cause*Provide reliability engineering data for customers*Approve expenditures, materials, and human resources to ensure that materials, labors, and equipment are used efficiently for supplies*Establish a knowledge base of work experience (including operating procedures, ideas, concepts, etc.) to avoid repeated problems
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Account ManagerNorth American Bancard Aug 2008 - Jul 2009美國 紐約州 皇后區*Conducted Market Research*Dealed Pricing with Customers*Customer Service -
Sales Assistant For Packaged ToursAlpha Travel Hawaii Inc Sep 2007 - Jun 2008美國 夏威夷州 檀香山*Conducted market Research*Designed/Created Promotional flyers*Planned/Organized Tour Schedules˙Sold Packaged Tours
Wen-Yi Wu Education Details
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Communication
Frequently Asked Questions about Wen-Yi Wu
What is Wen-Yi Wu's role at the current company?
Wen-Yi Wu's current role is Senior Account Sales Executive.
What schools did Wen-Yi Wu attend?
Wen-Yi Wu attended Hawaii Pacific University.
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