Wendy Adams Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, Us

As Senior Director, IT at LPK, I was responsible for all LPK IT activity: • Outsourced sysadmin and service desk to MSP (Encore Technologies) and directed all IT activities.• Reported directly to CFO. Led a team of up to 5 people—2 LPK direct reports and 3 full-time dedicated MSP staff—in support of up to 300 employees across 6 global offices in Cincinnati, London, Geneva, Singapore, and China.• Delivered consistent uptime and business continuity.• Achieved 98% positive satisfaction rating for IT service desk over 6 years.Devised and implemented operational process and policy improvements while serving on internal Ops team with HR, Finance, and senior leadership. Mapped and optimized business processes.Notable achievements include:=======================• Orchestrated (5) successful IT global office detachments to support LPK organizational change. Developed roadmaps and guided execution. Ensured knowledge transfer, data integrity, and information security.• Owned information security, trained and drove compliance through policy enforcement. Increased information security compliance by +150%• Created roadmap and directed execution of ~100TB data migration from on-premise servers to Box.com cloud storage. Guided staff through changes.• Successfully led internal implementations of 6+ enterprise SaaS products on time and within budget. Solutions solved business problems, streamlined processes, and optimized workflow.Culture Initiatives:=============• JEDI committee (Justice, Equity, Diversity, Inclusion) • Morale team

Cincinnati, Ohio, Us

As Senior Director, Knowledge Management, I connected people to the processes and knowledge they needed to get their work done and help them achieve results. Reported to VP, Technology and to CFO. Managed up to 7 direct reports.Notable achievements include:=======================• Conceived, implemented, and managed LPK’s Intranet, “Watson.” • Managed LPK’s Digital Asset Management system and Digital Image Librarian. The DAM system cataloged, tagged, and stored ~50,000 photo shoot images, client-owned images, stock photography and other licensed assets. DAM platforms included Canto Cumulus and Box.com (with metadata templates.)• Designed two custom web apps to solve problems not addressed by current off-the-shelf solutions. Directed developers to bring to life and deploy. (1) Weekly Timesheet + PTO banks app improved timesheet compliance and increased PTO banks visibility. (2) New Project Initiation app integrated new project setup process with financial platform.

Cincinnati, Ohio, Us

As Senior Director of Quality Assurance, I led the QA team in delivering excellence for their brand teams. Services included copy proofing, graphic proofing, business writing, editing and information management.• Reported to VP, Technology. Managed, provided supervision and leadership for up to 8 direct reports.Notable achievements include:=======================• Transformed LPK Quality (QA) service by expanding standard copy proofing service to incorporate graphic and brand-guideline proofing, information management and project management.• Established the role of Brand Information Manager within the function. Dramatically elevated the level service and improved quality outcomes.• Standardized brand asset organization and processes across brand teams. Conducted brand information audits of internal teams’ process and filing protocols and delivered actionable reports.

Cincinnati, Ohio, Us

Managed delivery of high-volume artwork deliverables for global CPG clients. Developed workflow documentation and reference tools to train team members on global design standards and regional variations.

Cincinnati, Ohio, Us

Cincinnati, Ohio, Us